- Report: #1151128
Complaint Review: Elite Moving and Storage Sun Valley CA - Sun Valley California
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Elite Moving and Storage Sun Valley CA
9000 Glen Oaks Blvd Sun Valley, 91352 California, USA
Phone:
8885354830
Web:
http://www.elitemovingandstorage.com/
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Elite Moving and Storage Sun Valley, California Elite Moving and Storage9000 Glen Oaks BlvdSun Valley, California, California, 91352 A Non Professional Moving Company Sun Valley California
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Well, It did happen to me as well. They damaged my stuff, mainly were boxes that in the end were all smashed, luckily for me nothing was damaged inside because the way I wrapped my stuff, unfortunately I can not say the same for my Ultra Firm Orthopedic Mattress which cost me $1000, It seemed that they folded and Now is useless, It has lumps all over in the back and it is not longer Ultra firm, also I got a Shoe Rack and a Laundry basket broken, plus my small dresser damaged as well, Today they sent me the claim form and for the third time I have sent all the pictures from the stuff that got damaged and the form today, At first, when I called and complain with Donna, she replied to me very rude and questioned me if I was telling the truth or not since nothing inside the boxes were damaged, so the rest it should not, I know They are taking me for granted, and all the I want is a new Mattress since this one is 2 months old and I have the receipt, if they do not take my complain seriously NOT ONLY I will file a complain to the BBB, but also to:
CPUC Complaint Intake Unit - Transportation Enforcement Section
Consumer Protection and Safety Division
505 Van Ness Avenue
San Francisco, CA 94102-3298
I hate to waste my time with NO responsible Company who takes you for Granted, but not to me, If I have to loose $1000 for my Mattress they will loose their credibility and business, I will do anything for they to take accountability of their actions. THIS IS NOT FAIR AND/OR RESPECTFUL!!!
1 Updates & Rebuttals
Ivonne
Hermosa Beach,California,
A BIG RIP OFF MOVING COMPANY
#2Author of original report
Sun, October 12, 2014
Donna who is the owner/ Manager after closing the deal of moving my personal items to another state, stopped caring about me as a cutomer and/or my personal belogings, most of my stuff were damaged, I have a claim that is not coming into a resolution after almost 5 months, DO NOT HIRE THIS COMPANY!!! AVOID THE HEADACHES. They will rip you off, pretty much you are paying this company to damaged your personal belogings. THIS COMPANY SHOULD CLOSE BUSINESS. PLEASE IF YOU HAVE HAD SAME EXPERIENCE TAKE YOUR TIME TO EXPOSE THEM.
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