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  • Report:  #748165

Complaint Review: Electric Money Store - Basalt Colorado

Reported By:
big bird - nevis, Minnesota, United States of America
Submitted:
Updated:

Electric Money Store
255 Gold River Road, 3rd FloorBasalt, Colorado 81 Basalt, 81621 Colorado, United States of America
Phone:
7143388911
Tell us has your experience with this business or person been good? What's this?
I purchased a Nurit 8020 from Electric Money Store and after a bit of a wait received it.  Within hours of ordering the credit card terminal I began getting e-mails from EXS about their low cost merchant processing.
Then I received an e-mail from a Danial Meacham anouncing himself to be the account representative who wanted my processing business.  I e-mailed for info on his rates and costs and he returned the typical advertising slip of cryptic info.  I let it sit.
I began receiving phone requests to let him quote--he'll beat all rates, he'll do this and that.  I had my secretary provide him with my requirements and I monitored her conversations with Mr. Meacham to verify my quiries were spoken clearly.
Mr. Meacham slipped by each question and kept requesting and then demanding he speak directly with me.
After months of his game playing, I sent the exact charges my service provider charged me and demanded and item by item comparison with his charges.  He quoted my wireless account but not my internet account.  He began demanding a signed application to keep discussing, but I insisted he answer both account detail charges and a series of question about his agency status, who he worked for, etc which he continually slipped by without disclosure.

After receiving both account comparisons and liking the rates I agreed to fill out the application to continue my informational discovery so I could check out his company its voracity, etc.

The papers he sent me did not seem correct for what I designated as the services I sought.  It has dial up desk cc terminal plans and other things that did not seem correct.  I signed the basic info form but not the additional forms.  He began demanding the other forms be sign to begin processing and ignored my insistance that something was incorrect and did not agree with the months of discussions.

His phone calls were relentless and harrassing, and email were continuous.  He then phoned to say either I provided him the additional info or the process would have to start over the next day.  I okayed my secretary to give a blank voided check, a blanked out company of my last bill from the current provider.  Next Meacham demanded the credit card terminal contract signed, and would not discuss that the existing paperwork seemed amiss.  And he suddenly forgot that we had purchased a nurit from him and that he contacted us stating that if we ordered processing through him he would give us our money back through there free terminal program.  With that I asked for detailed clarification of his offer.
He had switched us to a retail counter top account without internet or wireless capability and was trying to ram the paperwork down our throats.  At which he got nasty and asked if we wanted to cancel to which I responded there was nothing authorized to be set up so no cancellation was necessary.  We called the "problem resolution people" and explained the slippery tactics, the bait and switch dealing and the high pressure aggressiveness of their agent and we demanded to know the agency, who worked for whom, who had the HBSC contract, what the truth was, and answers to all the questions Meacham slipped by without answering while trying to put us into a type of account we did not want or need nor what he offered us.  We told the troubleshooters we would not do business with Meacham in any form and would not deal with him anymore.
Many phone calls and e-mails later it became apparent that the troubleshooters were part of the scam, cover it over, smooth things but get the business.  They lied that Meacham was without complaint [check him out on ripoff], and several other falsehhods. 
Then Meacham called us complaining we were trying to get him in trouble and we just didn't get the info correct.  I e-mail him a terse letter telling him I would never do business with a person of his character and never with him.  He called telling us we had to cancel our contract or charges would be made to our account.  We alled the troubleshooters and they insisted on talking directly to me.  They tried to cover up each and every legal error that Meacham made and chided me to report him when I said I would do everything I could to warn other consumers about their bait ande switch, lies, slights of hand and out and out fraudulant practices. 
Their phone calls come from different California numbers, their EXS and Electric Money operations are said to be out of Colorado and they play fast and loose with the truth.

If you see their names put your guard up.  Protect yourself or you to could become or nearly be victims of deceit and slight of hand.


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