- Report: #1501515
Complaint Review: eharmony.com - Los Angeles CA
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Author Not Confirmed
Why?
eharmony.com
10900 Wilshire Blvd Los Angeles, 90024 CA, United States
Web:
www.eharmony.com
Categories:
Business Rating:
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eharmony.com Charged my credit card for a year while I was in a trial period Los Angeles CA
I had heard all the ads for eharmony and it sounded great so I responded to a trial membership for 1 month. I entered all of the information needed to get started. And I was about 2-3 weeks in when I decided I didn't like it and wasn't going to join. And I happened to be checking my credit card bill that same day when I noticed eharmony had already charged me $215 for a full year subscription. I contacted them and they refused to issue a refund or admit that they had done anything improper. I don't remember why but I wasn't able to reverse the charge and I was stuck with a year membership.
During that time I was sent approximately 250 matches, but 30% of the matches didn't have a photo with their profile. And 5-10% were well beyond the range I wanted to date in, like Bakersfield and San Diego. I live in Los Angeles. So to add insult to injury they shut down my account before the year was up and want me to pay another $215 for a year subscription and you can believe I won't be doing that. And due to fraudulent activity on my card, I have a new number so they can't charge my new card, what a relief.
