- Report: #1501964
Complaint Review: EHarmony -
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EHarmony
United States
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EHarmony THEY DO NOT HONOR 3-DAY REFUND AS REQUIRED BY LAW! Do not sign up
I emailed them WELL WITHIN the three day period - -literally within hours of signing up, and they refused to refund it because the address I listed at my parents' was not in the state I am a legal resident of (IL). I will now need to contact the Chicago Times about their predatory behavior in a time of COVID (for god's sake) and forward it to the attorney general's office (thank God for being a law student, I guess). Ridiculous!
5 Updates & Rebuttals
coast
United StatesBogus Claim
#2Consumer Comment
Tue, November 17, 2020
You fabricated your claim concerning a three-day law. A commenter asked you to be specific. Is evading questions part of your law school training?
Laura
Chicago,Illinois,
United States
LOL already filed the report with Raoul's office.
#3Author of original report
Tue, November 17, 2020
I'm not corresponding with some coward on the internet anymore. Your customer service staff can deal directly with them.
Robert
Irvine,California,
United States
A Law Student?
#4Consumer Comment
Mon, November 16, 2020
Since you are a "Law Student", perhaps you can tell us the SPECIFIC law requires them to give you a refund if you cancel within 3 days?
I just hope you aren't referring to the 3-Day right to cancel. As that only applies to Door-To-Door sales and Timeshares.
By the way what type of Membership did you have?
Laura
Chicago,Illinois,
United States
Yes, even though I have REPEATEDLY stated I wanted a refund and deletion.
#5Author of original report
Mon, November 16, 2020
My legal residence is NOT my parents' residence (which I am currently at due to COVID), as I have my student ID, school schedule, etc. to prove it. And in fact, my last tax return was filed in Maryland -- ALSO a state covered by the 3 day refund policy!!
coast
United StatesQuestion
#6Consumer Comment
Mon, November 16, 2020
Are you an eHarmony Premium Member?
