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  • Report:  #7663

Complaint Review: E4L.COM /QUANTUM - PHOENIX Arkansas

Reported By:
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Submitted:
Updated:

E4L.COM /QUANTUM
PHOENIX, Arkansas, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I WAS RIPPED OFF BY E4L.COM I MADE THE MISTAKE OF ORDERING LARRY NORTH'S GREAT NORTH AMERICAN SLIM DOWN AND WHEN I DID, THEY OFFERED ME ALL KINDS OF FREE STUFF, LIKE, VITAMINS,MAGAZINES, AND ALL SORTS OF OTHER HTINGS.

WHEN I TOLD THEM I DIDN'T WANT THE STUFF THEY TTRIED TO INSIST ON ME TAKING IT. FINALLY AFTER ABOUT 15 MINIUTES OF TELLING THEM NO, THEY FINALLY SAID OKAY. BUT WHEN I CHECKED MY ACCOUNT THEY CHARGED ME FOR THE ITEMS ANYWAY, AND OVERDREW MY ACCT.

I WAS THEN FACED WITH THE TAASK IF CALLING THEM BACK AND TRYING TO GET THEM TO RECREDIT MY ACCOUNT FOR THE UNATHOURIZED CHARGES. I SPOKE TO SEVERAL PEOPLE AND WAS FINALLY RECREDITED THE AMOUNT FOR ONE OF THE ITEMS, AND THEY SAID THAT THEY WOULD PAY THE NSF CHARGE BUT NEVER DID. THIS WAS IN SEPT. OF 2000.

I HAD ORDERED THE LARRY NORTHS GREAT NORTH AMERICAN SLIJMDOWN ADN AFTER GOING THROUGHT THE WHOLE MADNESS OF TRYING TO GET THM TO RECREDIT MY ACCOUNT, AND STOP CHARGING ME FOR NEW STUFF I HAD NOT ORDERED, I DECIDED TO CUT ALL TIES WITH THEM, AND I SENT BACK THE GREAT NORTH AMERICAN SLIM DOWN, I FOLLOWED ALL OF THEIR INSTRUCTIONS TO A TEE,A ND I EVEN GOT A DELIVERY CONFIRMATION FROM THE U.S. POST OFFICE.

I CALL TO SEE WHEN MY ACCOUNT WOULD BE CREDITED BACK AND THEY TOLD ME THEY WERE UNABLE TO GIVE ME ANY INFORMATION BECAUSE THEIR SYSTEMS WERE BEING UPDATED. WHICH I FOUND VERY STRANGE, BECAUSE ON THE OTHER LUINE THEY USE TO TAKE ORDERS THEY WERE STILL DOING BUSINESS AS USUALL.

SO I GOT ON THE WEBSITE, AND GOT NUMBERS TO THEIR CORPORATE OFFICE AND FAXED THEM A LETTER WITH ALL THE DETAILS ON WHAT THEY OWED ME. AND STILL TO THIS DAY I HAVE RECEIVED NO ANSWER. SO I STARTED CALLING THEM AGAIN AND THIS TIME I GOT NOBODY, A RECORDING CAME ON AND SAID THAT THEY WERE UNABLE TO TAKE ANY CALLS BECAUSE THEIR SYSTEM IS BEING UPDATED TO SERVE ME BETTER, CALL BACK IN THE NEXT 7 DAYS. SO I DID AND STILL THE SAME MESSAGE.

SO THEN IT FINALLY STOPPED GIVING DAYS IWT JUST STATED THAT THEY WERE UNABLE TO TAKE MY CALL. AND IT GAVE A FAX NUMEBER WHICH I WROTE AGAIN AND HAD OFFICE DEPOT FAX THE LETTER AND I GOT A CONFIRMATION THAT IT WAS RECEIVED, BUT STILL NO ANSWER.

THEN I FIFGURED SINCE THEY WERE LOCATED IN PHOENIX ARIZONA, I CONTACT THE BETTER BUSINESS BUREAU OF PHOENIX, AND THEY TOLD ME THAT THEY WOULD GET OIN CONTACT WITH THE COMPANY BUT THE COULD NOT GUARANTEE A RESPONSE. SO AFTER DEALLING WITH THE BETTER BUSINESS BUREAU OF ARIZONA, I FINALLY TRIED TO TAKE E4L TO SMALL CLAIMS COURT.

THE COUNTY OF SAN JOAQUIN RECORDER SAID THAT THEY COULD ONLY SERVE THE PAPERS, THEY COULD NOT MAKE THEM SHOW UP TO COURT. SO NOW OVER A YEAR LATER I AM OUT OF $95.00 OR MORE AND CAN'T RECOVER THE MONEY.


1 Updates & Rebuttals

#20

Sat, November 10, 2001

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