- Report: #215947
Complaint Review: E-Topbiz - Croatia/Hrvatska Über Kroatien, Internet
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E-Topbiz
Croatia/Hrvatska Croatia/Hrvatska, Über Kroatien, Internet, U.S.A.
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E-Topbiz, PHPCGIShop ripoff selling non functioning PHP scripts, fail to deliver working products Croatia Hrvatska ber Kroatien Internet
*Author of original report: File for a refund, and they add YOU to their website blacklist!
*Author of original report: File for a refund, and they add YOU to their website blacklist!
*Author of original report: File for a refund, and they add YOU to their website blacklist!
*REBUTTAL Owner of company: Unfortunately "customer" did not posted what and where do not work...
This company offers PHP and CGI Scripts. Unfortunately, they never seem to work from day 1 and they will not provide support to get it working unless you purchase optional support which costs more than the script itself.
They know their scripts have problems as they get numerous complaints and this is how they scam you to collect additional funds.
This practice is NOT the norm for script authors and retailers. Most will insure yours works as promised free of additonal charges.
This is the second time this has happened with this company.
Wendy
Tarpon Springs, Florida
U.S.A.
They know their scripts have problems as they get numerous complaints and this is how they scam you to collect additional funds.
This practice is NOT the norm for script authors and retailers. Most will insure yours works as promised free of additonal charges.
This is the second time this has happened with this company.
Wendy
Tarpon Springs, Florida
U.S.A.
4 Updates & Rebuttals
E-topbiz
Velika Gorica,Europe,
Croatia
Unfortunately "customer" did not posted what and where do not work...
#2REBUTTAL Owner of company
Sat, March 15, 2008
Unfortunately "customer" did not posted what and where did not worked with script. This is because he/she knows where the problem was, but trying to post lies! Posting lies is a very bad practice that 20 out of more than 3000 of our customers tried to conduct. So I would not call that numerous. Which practice we will conduct on our site is our exclusive right, and nobody can or is in position to determine practice we will conduct. If we decided to charge for support, then we will do that. The fact that we sell support that cost $30 per hour is true, and this is clearly stated on our site, we do not have anything to hide. On EVERY script description page there is part that is called IMPORTANT!, and there is clearly stated that we do not offer free support. And now to the case. She purchased script, but unfortunately she either did not configured script correct or server where she host domain have unusual settings that prevented script from working correct. We suggested that she can purchase installation or one hour support. On our site or anywhere else. Which she declined. Ripoffreport should also do something about this! If somebody want to post report, then he have to post some kind of proof for his claims. Otherwise this turns to be outpost for lowlifes and liars. Regards Goran, E-topbiz.com owner
Wendy
Tarpon Springs,Florida,
U.S.A.
File for a refund, and they add YOU to their website blacklist!
#3Author of original report
Mon, October 16, 2006
As if it isn't bad enough that they sell you a non working product, if you are sucessful in obtaining a refund, or even if you file a claim, they add YOU to their website blacklist and claim YOU are the one scamming them!
Wendy
Tarpon Springs,Florida,
U.S.A.
File for a refund, and they add YOU to their website blacklist!
#4Author of original report
Mon, October 16, 2006
As if it isn't bad enough that they sell you a non working product, if you are sucessful in obtaining a refund, or even if you file a claim, they add YOU to their website blacklist and claim YOU are the one scamming them!
Wendy
Tarpon Springs,Florida,
U.S.A.
File for a refund, and they add YOU to their website blacklist!
#5Author of original report
Mon, October 16, 2006
As if it isn't bad enough that they sell you a non working product, if you are sucessful in obtaining a refund, or even if you file a claim, they add YOU to their website blacklist and claim YOU are the one scamming them!
