- Report: #195314
Complaint Review: E-Loan - Rebekah Roat - Pleasanton California
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Author Confirmed
Why?
E-Loan - Rebekah Roat
6230 Stonebridge Mall Rd. Pleasanton, 94588 California, U.S.A.
Phone:
888-533-5333
Web:
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E-Loan - Rebekah Roat ripoff Pleasanton California
Took out a loan with eloan to try and save some monthly cash. Rebekah Roat calls for payoff from Wells Fargo who I was with. I gave her Account Info and Social Security Number.
Notice was sent in mail that payoff was less and payments was going to be less. I called 800# to ask them what to do along with question about Power Of Attorney papers to sign and send. I was told to send the Power Check to Wells Fargo and the POA papers to Eloan.
Come to find out she got information on another account I had with my son. So there was still a balance owed.
Contacted Rebekah again. Said Wells Fargo had no other account with my name. I called and even got a balance for payoff.
Rebekah calls me and cannot confirm information. She calls Wells Fargo with Me on conference call. Gets the payoff. Two months later , the amount is approved.
The check is sent to Wells Fargo which leaves a balance still because of the two month delay. That I had to pay out of pocket.
Joe
Logansport, Indiana
U.S.A.
Notice was sent in mail that payoff was less and payments was going to be less. I called 800# to ask them what to do along with question about Power Of Attorney papers to sign and send. I was told to send the Power Check to Wells Fargo and the POA papers to Eloan.
Come to find out she got information on another account I had with my son. So there was still a balance owed.
Contacted Rebekah again. Said Wells Fargo had no other account with my name. I called and even got a balance for payoff.
Rebekah calls me and cannot confirm information. She calls Wells Fargo with Me on conference call. Gets the payoff. Two months later , the amount is approved.
The check is sent to Wells Fargo which leaves a balance still because of the two month delay. That I had to pay out of pocket.
Joe
Logansport, Indiana
U.S.A.
