- Report: #514982
Complaint Review: DRIVETIME - UGLY DUCKLING - montclair California
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DRIVETIME - UGLY DUCKLING
10477 central ave montclair, 91763 California, United States of America
Phone:
9096261111
Web:
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DRIVETIME - UGLY DUCKLING Dont buy their cars montclair, California
People please read this before you consider to buy a vehicle from these people. I purchased a vehicle from them less than 2 months ago and I spend more time without the car than I do with it. It has had problems from the day they brought it to my house. The day I got the car I noticed the breaks were squealing really bad. they would also make this grinding when I stop. It never goes away and I'm told that is normal noise for metallic brakes. A few days later, I had a huge puddle in my driveway. The water pump went out. They did replace that since I had owned the car only 5 days. The next week I took it back because of all the noises coming form the engine. They again tell me it's normal noises. I'm not the only one hearing them either. It ended up being something with the suspension and something else I just can't remember. The next day my blinkers quit working. Now I have no working blinkers. Yesterday I noticed some fluid under the car again. I took it to the shop today and the radiator has gone out. Lucky me, it's not covered under warranty. I go to drivetime and speak with the gm, Sue. She was no help. She has no authority to do anything. I explain that I have 3 kids that depend on me to get them to school and back and to take them to football, baseball, etc... I have cancelled a vacation to Northern Ca. 3 times because I'm scare dto take the vehicle out of my general area in fear that I'll break down with my kids in the middle of nowhere. All I wante dto do was swap out my vehicle for a safer one. They wouldn't budge. They don't care that they sold me a lemon. The warranty dept. speaks to people as if the are uneducated idiots that can't understand, when all they are doing is running you in the same circles so they can pretend they are helping when they are laughing at you the whole time. Yes, it's my fault for not doing my homework before a purchase. I hope I can help someone before they make the biggest most expensive mistake of their life. Do not buy a car from Drivetime. I promise you will regret the decision. I have and now I'm stuck. There are dealers out there that will finance you even with bad credit.
