- Report: #1511119
Complaint Review: Doordash - San Francisco CA
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Author Confirmed
Why?
Doordash
San Francisco, CA, United States
Web:
doordash.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Doordash was charged twice for a fraudulent charge San Francisco CA
One of my credit cards was hacked in July 2021. I disputed all the charges that were fraudulent. I put an alert on my credit reports. I destroyed the hacked card and was issued a new one. Doordash then charged me again for the disputed charge. So, now I am out for the fraudulent charge, twice. I registered a complaint with the company. I talked to two different reps from the company. I emailed the requested info from my bank account, twice, as they requested.
The only response I have gotten was a satisfaction survey asking me if my situation was resolved. I had to go to my bank, again and resubmit my dispute. Doordash apparently thinks the charge was valid. I have never eaten at IHOP (the disputed restaurant). I have never had a doordash account.
thank you
