- Report: #1503429
Complaint Review: Door Dash -
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Author Confirmed
Why?
Door Dash
United States
Phone:
8559731040
Web:
doordash.com
Categories:
Business Rating:
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Door Dash Grossly overcharged without advising price
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I ordered a $7.99 dish from IHOP for Door Dash to deliver. I had a 30-day free delivery trial offer, and I had used it several times without issue. I had begun to trust them, so I did not worry too much about the costs. My final bill was $21.26. IHOP portion of the bill was 8.65. That means they charged me $12.61 in fees, not shown on my order!
I immediately called their customer support line and guess what, a person struggling to speak English. She refuses to cancel the order. She refuses to issue a refund. I tell them that I am going to blast them on the Inet, and then, they refund $5.99. Remember, per the promotion, it was supposed to be free. there are many other delivery companies out there...so beware!
