I was charged $129 for 1/3 of a contract for 2 years. Two days later nothing was done. I had another company find the over 7000 infections, vituses, and a Trojan that Ascentive was supposed to eliminate. It was found that my computer was "putting out" those infections and viruses to the world. Ascentive would NOT reemberse my $129 after I pleaded with them ato do so. Awcentive is a RIP OFF.