- Report: #4433
Complaint Review: Diversified Golf Holdings - Carlsbad California
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Author Not Confirmed
Why?
Diversified Golf Holdings
2052 corte Del Nogal Carlsbad, 92009 California, U.S.A.
Phone:
1-877-381-7212
Web:
N/A
Categories:
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Diversified Golf Holdings took my money, where are they!
I ordered golf clubs from Diversified Golf Holdings (Navigator Golf) and also returned the clubs with a return authorization number and have not heard from the since. They did not send all of the clubs ordered. They took 8 weeks to send them instead of the 10 to 14 days I was told. They billed my credit card when ordered and not when they were delivered like they said. The company said in December of 2000 they were restructuring and now have disappeared. This company owes me $1800.
Their last known address was:
Diversified Golf Holdings
2052 Corte Del Nogal
Carlsbad, CA 92009
1-760-381-7212
706-603-8360
Their last known address was:
Diversified Golf Holdings
2052 Corte Del Nogal
Carlsbad, CA 92009
1-760-381-7212
706-603-8360
1 Updates & Rebuttals
AJ
Los Angeles,California,
I am a man of integrity and values,
#2UPDATE EX-employee responds
Sun, November 10, 2002
My name is AJ Sexton. I was formally a Vice President of Diversified Golf Holdings and Navigator Golf. I am speaking out to defend myself against the allegations of fraud that I have read on this website. I only wish that I would have found this site earlier. What I can tell you is that I am a man of integrity and values, and have never nor would ever do anything to intentionally defraud anyone. The story of Diversified/Navigator Golf is a fairly common one throughout the business world. The primary reason for the companys demise was its inability to manage the exponential growth it experienced. When a company goes from thousands in sales to millions, everything growspayables, returns, payroll, overhead, etc. In the production of the original club line, the equipment company we partnered with used faulty shafts to build the clubs, resulting in an extraordinarily high number of club returns. The Navigator line of clubs (2nd club line) was a much better club, but the company was never able to recover from the debt incurred by the first line of clubs. In the end, primarily due to the high number of returns, the credit card companies pulled their merchant accounts, leaving it impossible to book new sales. The company began scheduling and paying out reimbursement checks to its customers, but with no sales coming in, the company ran out of money after a few months. The company went out of business in December of 2000, and many of its company officials were forced into personal bankruptcy. Personally, the entire ordeal has crippled me financially and professionally. One thing I can assure you is that I did everything in my power to save the companyand your money. Make no mistake about it, the companys goal was to provide a quality product to its customers, conduct legitimate business in a thriving industry and eventually go public. In a short amount of time, however, the company experienced a huge amount of growth and with big growth often comes big problems. The management was simply unable to overcome these problems. Each person who has written to this Rip-Off Report deserves a response from the company. Unfortunately the company no longer exists. I can only speak for myself and apologize to you for what you went through. For what its worthI am truly sorry.
