- Report: #1527166
Complaint Review: Dish Network - Englewood Colorado
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Author Confirmed
Why?
Dish Network
9601 South Meridian Blvd Englewood, 80112 Colorado, United States
Phone:
800-333-3474
Web:
www dish com
Categories:
Business Rating:
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Dish Network Dish Dish/Echo Star Dish Network Lies & Changes Agreements Englewood Colorado
Dish network lied and billed us for usage after we already put the services on Dish Pause for the next six months. We paid the asking price of $88.00 in May and we were told by Dish representative #1 that after we paid that initial balance of $89.00 the next bill would reflect the $5.00 per month charge each month till November 2023. Then would return to normal broadcast channels and normal services would then be restored automatically. However fast forward and today we get a call stating that our service with them is disconnected and we needed to pay $80 to restore services huh... Tried to explain this to dish representative #2 that representative #1 told us what we would be paying and setup the Dish Pause back in May and she was not having it with us and was very rude and over talking us and basically like a shark out to kill us and never listened to us to the point I began having heart and chest pains and had to cut our conversation mainly her talking short due to feeling sick and I'll from all the unnecessary conversation and failure and good faith on their end. As of 3am the next
2 Updates & Rebuttals
James
Marlin,United States
Wasn't LATE and nor have I ever been late WRONG
#2Author of original report
Wed, June 28, 2023
We were NEVER late. Dish dropped the ball and they are crooked pure and simple. I have never had an issue with them until I asked to be on a PAUSE and they got greedy pure and simple so again we wasn't late and this is 100% DISH!
Irv
United StatesWhich One?
#3Consumer Comment
Tue, June 27, 2023
Typically when this happens you were not current when you set this up or during the "hold" period, your account went into arrears. Which one was it? Don't bother wasting the effort, I'll tell you now I DO NOT WORK FOR THEM!
