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  • Report:  #1313879

Complaint Review: Dish Network -

Reported By:
Serena - Bella Vista, California, USA
Submitted:
Updated:

Dish Network
USA
Web:
Www.dishnetwoek
Categories:
Tell us has your experience with this business or person been good? What's this?

 DO NOT USE DISH NETWORK!!! THEY WILL STEAL FROM YOU!!!! Use Direct Tv or ANYTHING else!!! Canceled service after over two years. I called a month in advanced to make sure I would not be charged again. I paid for an extra day of service because they said my billing cycle would charge me again if I didn't cancel a day early. Fine. I received an automatic bill stating I would be charged for another month after the service was cut off and canceled. Live chatted with a rep who again assured me I wouldn't be charged. Got another bill, live chatted with another rep who assured me I would not be billed and that my service was canceled. Look at my bank account today, CHARGED 140.09$ for another month of service!!!! Spoke to two reps, Ronnie and Pia who was a Supervisor. They can't refund me for 7 business days. Spoke to Gail an account manager. "Sorry ma'am. Bummer. You should have called sooner..." Seriously?? I called over a month ago!!!! They stole money directly out of my bank and now I get to deal with the possible overdrafts for their incompetence!!! Oh, they offered to credit my acct 20$ in case a check bounces. Wow. JCPenny and any other mass retailer can credit my card right in front of me but not Dish!!! DO NOT USE THIS COMPANY!!! Can we start a class action suit??? Anyone else have this problem???



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