DO NOT USE DISH NETWORK!!! THEY WILL STEAL FROM YOU!!!! Use Direct Tv or ANYTHING else!!! Canceled service after over two years. I called a month in advanced to make sure I would not be charged again. I paid for an extra day of service because they said my billing cycle would charge me again if I didn't cancel a day early. Fine. I received an automatic bill stating I would be charged for another month after the service was cut off and canceled. Live chatted with a rep who again assured me I wouldn't be charged. Got another bill, live chatted with another rep who assured me I would not be billed and that my service was canceled. Look at my bank account today, CHARGED 140.09$ for another month of service!!!! Spoke to two reps, Ronnie and Pia who was a Supervisor. They can't refund me for 7 business days. Spoke to Gail an account manager. "Sorry ma'am. Bummer. You should have called sooner..." Seriously?? I called over a month ago!!!! They stole money directly out of my bank and now I get to deal with the possible overdrafts for their incompetence!!! Oh, they offered to credit my acct 20$ in case a check bounces. Wow. JCPenny and any other mass retailer can credit my card right in front of me but not Dish!!! DO NOT USE THIS COMPANY!!! Can we start a class action suit??? Anyone else have this problem???