- Report: #1469009
Complaint Review: DirectTV / ATT - Nationwide
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DirectTV / ATT
Nationwide, United States
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DirectTV / ATT AT&T Direct TV Moving Services and lied to about prices
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I moved houses at the End of November 2018. Called with plenty of notification to all my utilites.
Couple glitches here or there, but Direct TV was horrible
The first person never completed the move and I tied to fix it online as i was at work.
They couldn't do the move for 3 weeks. not good enough
I kept calling and finally oneday got a Manager Alejandra ont he line(gonne separate this into a few parts)
set me up for 12/6 when i said 12/4 still closer
after calling again got the tech he said the order was just to move the original 4 recievers
(Alejandra promised me as did another chat rep that i could get 2 additional Recievers added free of charge and no monthly fee)
WEll he left the boxes and told me to do an upgrade on the service. did that and the boxes worked.
I called back to line up the pricing issue now with the no monthyl fee with the recievers and verify the price the chat rep gave me of 55.21 (don't worry i have the document saved. )
now they are telling me there is nothing else they can do to set me up to the price i was quoted and guaranteed.
