- Report: #1467978
Complaint Review: Direct TV - North Fort w Florida
Reported By:
Phillip -
North Fort Myers, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Direct TV
17790 Dragonia Dr North Fort w, 33917 Florida, United States
Phone:
800-531-5000
Web:
MARK
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Direct TV ATT Lied about almost everything,bundling, internet speed, equipment. North Fort w Florida
Spent about three hours on the phone with DIRECTV about bundling DIRECTV with Internet the first person I spoke with was a guy name Mark who lied to me about all the packages that they were and to sell me he lied about the speeds of up to two mags that it would be fiber optic cable and then it will be bundled in a package. After talking to the Internet provider century link they explained to me that none of that was true they did not have high-speed fiber optic cable in the area that they would not be changing out the box and my speed would be much lower.
After talking to about five people from DIRECTV no one could give me a straight or direct answer just run around switching me from person to person in the last person Georges when I asked to speak to a higher up He said there was nothing that he could do to talk to someone that’s in a higher position. My advice make sure you know what you’re getting before you sign on the dotted line. And one of the agents there told me that that’s what they were told to tell people. Be careful
