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  • Report:  #1465712

Complaint Review: Direct Merchandising Inc. (DMI) - Carrollton Texas

Reported By:
Claire - Sacramento, California, United States
Submitted:
Updated:

Direct Merchandising Inc. (DMI)
2081 Hutton Drive, Suite 309 Carrollton, 75006 Texas, United States
Phone:
unknown
Web:
N/A
Categories:
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DMI notified me that I won a camera. I sent in a payment as per their instructions in the notification. Subsequestly, I received letters from DMI damanding another payment. I sent in three payments over the course of a year totalling $74.31. I wrote them on September 8, 2018, damanding that I be sent the camera or refunded in full. Today, on October 26, 2018, I received a letter from DMI with a check refunding only one of my payments for $39.85 along with a letter that they regret I am not one of the thousands of satisfied customers. Don't you actually have the merchandise in order to be considered a customer in the first place?



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