Complaint Review: Ding King Training Institute TRUSTED BUSINESS | Ripoff Report Verified Safe™ …businesses you can trust. 23 years The Ding King Training Institute has grown into largest Paintless Dent Repair School in Nation. The Ding King Institute opened several campuses across America only state licensed PDR school by Bureau For Private Post Secondary & Vocational Education in America along with other State Agencies providing complete Paintless Dent Repair solutions for customers. - Costa Mesa Arizona

Ripoff Report REVIEW /Commitment to Customer Satisfaction

The Ding King Training Institute, Inc. joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST



Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

The Ding King Training Institute, Inc. approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at The Ding King Training Institute, Inc. did just that.



THE DING KING INSTITUTE CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"The Ding King Training Institute has become aware of an intentional smear campaign started in 2004 and has escalated against the company and 3 other companies in our industry. At first we searched our database for the name, email or phone number of such customers so we can make things right, but we found no such customer by name, email or phone number. We were taken back and shocked by what was being written about us. When we responded, the competitor in question would respond with more false attacks. It became a vicious cycle! Realizing that more and more customers over the years conduct their research over the Internet and might be believe these fake reviews, we felt it important to clarify who we are and what we do for our customers and address this once and for all and put a stop to the fake posts which have been written with the sole intent to damage our company's reputation. All customers having posted on ROR have been contacted by email and offered a full refund. They could not be reached by telephone, as the numbers provided were incorrect. They were requested to provide a copy of their invoice, a copy of their enrollment agreement and graduation photo with our staff and we would gladly refund their money. NOT ONE PERSON responded and that is because the reports made were not true and done so to hurt my company’s reputation. Rest assured that we do good business and strive each and every day to support our customers. When we say "our customer is always right", we mean it. Not everyone learns at the same rate as another person, that's why we offer all additional training free of charge and also offer free advanced training to any customer wishing to gain more knowledge and advance their skill sets and speed to tackle to bigger, larger types of damage.



The Ding King opened it's doors in 1993 and over the past 23 years, grew from "a man in a van" offering a full range of mobile auto appearance services. As the President and founder of the company, I take each and every customer’s total satisfaction extremely seriously. We guarantee our PDR tools for life and offer unlimited training for higher learning and advanced certification. Class sizes are conducted either 1-on-1 or with 2 instructors with a maximum of 3-to-1 student to instructor ratio. You will work on practice panels to gain the basics of PDR and move onto live cars where you will learn on to repair door dings, hail damage, pressure dents, creases and larger body line damage. Every business runs into a snag now and again. It’s part of being in business. We’ve all heard the expression that “you can’t make 100% of customers happy 100% of the time”. We sure aim to meet your highest expectations and make sure you’re completely satisfied. Should a customer have any issue whatsoever, we are committed to your complete and total satisfaction! The customer is always right at The Ding King and we won't disappoint. Exceeding your highest expectations is our goal.

Our commitment to 100% customer satisfaction and money back guarantee, along with free advanced training, certification and lifetime tool guarantee all demonstrate why our customers have the assurance that The Ding King is their to support them. Our instructors are the best in the industry, having worked in retail service centers, been part of hail catastrophe teams, serviced used car dealers and have been hand selected to provide you with the proper training for you to hit the ground running.

Our tools are state-of-the-art and manufactured from stainless steel and come with a lifetime guarantee. They are designed to access every panel of every vehicle without having to drill access holes. They have comfort grip color coordinated handles for ease in selection and your training package includes a complete selection. In fact you can find them on every Snap On truck across the USA. We wouldn’t be in business for 23 years unless we were conducting fair and honest business and providing everything we promised.

We have a large number of past graduates add-on additional profit centers and enjoy a lot of repeat and referral business. We treat our customers like part of our family and not a “one time sale”. Ding King calls it "Giving Our Customers The Royal Treatment". We roll out the red carpet and do everything in our control to deliver a first class product. It’s that business philosophy that helped make us the leader in the Auto Appearance Training industry with schools located in California, Texas, South Carolina as well as new locations planned for Missouri, Florida and New Jersey. A complete tool and accessory package accompanied by the newest portable dent light and glue puller kit are included in every package. Additionally, your airfare, hotel, certification, free workshops, advanced training are all part of our program. We hope you allow our 23 years of success to be your platform for success!”



WHY THE DING KING INSTITUTE IS BETTER THAN THEIR COMPETITORS

"The Ding King Training Institute is unlike any other so-called PDR School or Training Institute. We are a State Licensed School and have 23 years of experience. We have multiple locations across the USA to better service you and have a full-time team of qualified instructors that follow a time tested and proven training curriculum that will prepare you to hit the ground running. All of our PDR Tools are made in USA and guaranteed for life. We strive to stay on top of industry trends and provide you with new technology so you remain the leader in your service area. We offer a full line of auto appearance training and equipment packages you can offer your customers so you have the opportunity of being more competitive and profitable, ranging from paintless dent repair, scuffed bumper refinishing, paint chip repair, windshield repair, alloy wheel refinishing, odor removal, interior repair, window tinting and headlight restoration. We also offer a nationwide retail referral network to graduate of our program and provide business development and marketing programs for entrepreneurs and auto related businesses alike. We are your one-stop-shop and have all the knowledge and experience to help you build and grow your new business.”

THE DING KING INSTITUTE – STATEMENTS FROM THE OWNER TODD SUDECK

"My name is Todd Sudeck and I'm the founder and owner of The Ding King Training Institute. I would very much like to thank you for taking the time to learn more about The Ding King training programs. The first thing I wanted to share with you is how I got started in this business and how my 23 years of experience can truly be used to jump start your new business. Whether you're an entrepreneur like me whose considering starting your own new business or a used car dealership or bodyshop seeking to internalize the reconditioning process, I can help you big time! Having "been there and done that" for so long, I got started in the business after watching a technician work on my personal car and all I can remember thinking is "that didn't look so hard and I could do that". The first thing I did the next morning was research for a school I could learn at. After traveling half way across the US, I spent 5 days in a class, came home and hopped into my Chevy Astro Van that I had all professionally lettered up with vinyl graphics and head out to speak to used car dealers. Some dealers were happy with their current technician and others gave me a chance to work for them. After establishing a strong base of used car dealers, I set out to a local car wash who washed approximately 350 high end cars a day. They allowed me to up-sell their customers on PDR, scuffed bumper repair and windshield repair and for that opportunity, I gave them 25% of whatever revenue I was able to generate. Needless to say, I generated a lot of revenue for the car wash owner who went on to refer me to other owners that he was friends with. My company was born! I began hiring more employees and offering additional services that complimented my current line and started offering my used car dealer customers the 'one-stop-shop'. Needless to say, the concept took off and I grew from a 'man in a van' into 275 service technicians performing dent repair, bumper and paint chip repair, interior repair, glass repair, window tint, wheel repair and headlight renewal. We dominated our local area by offering quality services and incredible customer service. It's that same philosophy that today has made The Ding King the best training company in the industry. I find it extremely gratifying teaching and mentoring Ding King students and look forward to helping you in any way I can. I teach a business and marketing class for all Ding King customers that covers every single detail of starting and growing your new business. You will take home with you your own personal copy and I perform 1-on-1 business consulting for all DK graduates. You'll have my personal cell phone number and have complete access to me for whatever it is you want to know. It might be a question about starting an LLC or a sole prop or something more exciting like building a website and organic search and pay per click campaigns to generate more local customers. Whatever your needs, I'm only a phone call away!”



THE DING KING QUALITY EDUCATION & TRAINING

"The Ding King Paintless Dent Repair School – Your #1 Choice For PDR Training At Ding King, you will receive certified hands-on dent repair instruction with less than 3 students per teacher. You are guaranteed to learn to repair door dings, small dents, hail dents, pressure dents, creases, body line damage and the big ugly dents generally repaired at body shops.

• When you complete your PDR course, you will receive a certificate demonstrating the successful completion of your PDR Training course
• Enhance Your PDR Educations with Free Advanced Paintless Dent Repair Training & Ongoing Certification Classes.
• Realizing that being able to repair dents is only half of the equation, we offer body shops, dealerships and entrepreneurs personalized business and marketing programs specifically designed for your business objectives.
• Our Buddy Program allows used car dealerships and body shops to have two people trained for the price of one.
• We also offer a 5-year re-training program should you like to have additional staff trained.
• All PDR Training Classes come with PDR Tools, Accessory Kits, Lighting and Dent Boards. Everything you need to hit the ground running is included.

We love teaching Paintless Dent Repair. We have been instructing PDR Training Courses for over 20 years and our PDR students go on to become successful technicians in the Paintless Dent Repair business. Whether you want to focus on becoming a skilled hail repair technician or market your dent repair skills to retail customers and used car dealerships, your success is our only concern! Most customers looking to learn Paintless Dent Removal have some auto body and automotive experience and excel in our 5-day training program. Other customers with no paint and body experience prefer our 10-day PDR Training Course. You are provided with a well-rounded selection of the finest PDR tools money can buy, state-of-the-art glue pulling equipment and complete accessory packages all backed by a lifetime guarantee. All of our PDR Tools are made from 17-4 stainless steel and proudly manufactured in the USA. Our customers are seeking the best tools and training, PERIOD. They truly desire to become a professional Paintless Dent Repair technician. They want to be the best at what they do. Don’t settle for less! The Paintless Dent School will deliver and exceed your every expectation. Compare our prices and our quality and we’re confident you’ll see we’re the obvious choice to gain your Paintless Dent Repair education.

PDR TRAINING CURRICULUM

The Ding King PDR School instructs students in the greatest of detail, leading by example on precisely how to remove all types of damage, including:

• Vertical and Horizontal Creases
• Pressure Dents
• Hail Damage
• Bodyline Dents
• Door Dings
• Creases

Additionally, PDR students will be instructed on:

• Proper Access Points
• Tool Selection
• Brace Configurations
• Side Impact Air Bags

Every Aspect for Learning PDR is Taught in Detail

An important part of our PDR training program is for you to be fully comfortable using all your PDR Tools and understand how to use the dent light and portable reflector boards while working outside. The East Coast PDR Training Curriculum is extremely comprehensive and packed with all the necessary foundation building exercises to teach you all facets of PDR in the shortest amount of time possible.

Features of our PDR Paintless Dent Repair Removal Hail Damage Course:

• Hands-on PDR Training taught by CERTIFIED MASTER INSTRUCTORS with a combined experience of over 90 years between our 5 PDR Master Instructors
• Dent Removal Training taught on actual cars - lots of them, working on every panel of the vehicle
• Comprehensive PDR instruction for repairing damage located in bonnets, fenders, quarter panels, side panels, doors, hoods, roofs and trunk lids
• Instruction for repairing Hail Damage utilizing traditional PDR techniques, as well as Glue Pulling using dent pulling techniques utilizing hot glue and dent pulling tabs
• Thorough tool selection and access points and techniques for securing access to the most challenging located dents
• Training is provided in a climate controlled, spacious training center with student lounge, rest areas and break room with computer access
• Each and every customer has their own individual training area and use a dedicated tool set specifically for them to work with
• Class size is very small with a 3-to-1 student to instructor ratio, guaranteeing plenty of one-on-one time with your Master Instructor
• State Licensed PDR School providing you PDR Certification
• Ongoing Technical support by phone and email

The finest PDR Tools with a Lifetime Guarantee PDR Training Guarantee We will provide you with the finest, highest quality, most comprehensive PDR Training and dent repair education possible. If learning PDR Paintless Dent Removal and Hail Damage Repair and becoming a skilled craftsman is your desire, you owe it to yourself to gain your PDR instruction from the professionals at Ding King. Our low price guarantee is really quite straightforward; Pay one low price for everything you need and receive as much training as you desire. We even offer advanced training and PDR Certification free of charge. We have over 23 years of PDR experience. We have built our reputation and success upon providing the foundation for our customers to achieve success!

East Coast PDR Training Curriculum:

• Introduction to PDR and explanation of different styles of dents
• Orientation and demonstration of the Paintless Dent Repair process
• Explanation of damage theory and description of metal characteristics
• How to properly read the dent light and proper use of the reflective lined board
• Tool location exercises on practice panels
• High point recognition and techniques for removing them
• Removal of small lows
• Removal of quarter size dents under braces
Removal medium size dents
• Perfecting small and medium size damage
• Deep and larger sized dents
• Perfecting deeper and larger size damage
• Techniques for removing hail damage, creases, body line damage, pressure dents, smiles, and crowns
• Review all access points for all panels of the vehicle to insure a “drill-free” technique
• Work on all panels of vehicles on a variety of different type of dents
• Continue hands-on for access with emphasis on side panels
• Proper tool selection for a variety of damage
• Access lessons continued for hail with emphasis on headliners and interior trim
• Finishing techniques including the removal of micro lows and color sanding
• Glue pulling techniques for double metal damage and ways to access these areas
• Estimating, advertising, marketing and techniques for building a dealer and retail business
• Hail Chasers Pricing and Estimating Guide Why Choose The Ding King for Your PDR Tools and Training Education
• We are a State Licensed Paintless Dent Repair School who has been teaching PDR for over 20 years.
• Our team of instructors have over 100 years of combined experience as both technicians and teachers of the art of dent removal
• Our PDR tools are proudly made in the USA and are unconditionally guaranteed for life
• Graduates will be enrolled free of charge in our National Referral Program where we refer retail customers to help you build your business
• Our PDR Training Curriculum is thorough and covers everything you need to know to build your own successful PDR business
• Training is conducted on a variety of cars and trucks to insure you have the real life experience required to be the best you can be.

We Offer 5 Day and 10 Day PDR Training Courses We realize some students have more automotive experience than others and pick up on things more rapidly than others. For that reason, we offer both one week and two week training programs. Bottom line; our PDR Training program will prepare you to become a Paintless Dent Professional. Our PDR Tools have durable color-coordinated comfort grip handles and are specially designed to access dents without drilling access holes. Best of all our tools are guaranteed for life, and so is our training! If you feel you need more training, it’s FREE of charge! Your success is our success!

Your Paintless Dent Repair Training Course Curriculum Will Include The Following:

• Reading the Light and Reflective Dent Board
• Proper Tool Selection
• Glue Pulling
• Complete Vehicle Access
• Identifying High Points and Low Spots
• Recognizing Crowns
• Finishing Techniques
• Paint Repair
• Wheel Repair
• Interior Repair
• Odor Removal
• Windshield Repair
• Headlight Renewal

Your Customers Include:

• Retail public
• Limousine companies
• Fleet accounts
• Used car dealers
• Rental car companies
• Car washes
• Detail shops

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, The Ding King Training Institute, Inc. is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at The Ding King Training Institute, Inc. and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give The Ding King Training Institute, Inc. a positive Rating. The Ding King Training Institute, Inc. made efforts to ensure that all customers were satisfied and Todd Sudeck assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

STATED IMPROVEMENTS FROM THE DING KING TRAINING INSTITUTE

They're new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. The Ding King Training Institute, Inc. is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

The Ding King Training Institute, Inc. is dedicated to customer satisfaction and exceeding our customers highest expectations. Come to Ding King and expect to learn everything you'll need to know as you embark on your new business. We offer any additional training free of charge and are confident in our Certified Instructors ability to teach you the most in the shortest period of time. We are a Verified Trusted Ripoff Report Business and will always do what's best for our customers. The Ding King Training Institute, Inc. receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. *Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].



This kind of dedication to customer service means that The Ding King Training Institute, Inc. will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with The Ding King Training Institute, Inc., you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call The Ding King Training Institute, Inc. directly at (800) 304-3464.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with The Ding King Training Institute, Inc. or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with The Ding King Training Institute, Inc.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about World Patent Marketing's Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

..by consumers, for consumers



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