- Report: #1229792
Complaint Review: Diamond -
-
Author Not Confirmed
Why?
Diamond
USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Diamond Resort International Representative said that the company would buy back all or part of points Williamsburg Virginia
Whan the sales person was talking to us and convinced us to turnover one of our deeded properties to them, we specifically asked if we found that we had more points than we would use annually could we sell back some of the points. My wife and I were assured that that was the companies policy by both the salesperson and the closer.. I have recently decided to reduce the number of points because of the escalating maintenance fees. We started with $500 for one time share and $1,000 for two. We bought an additional six thousand points to take us up to 30,000 points. Now our fees are five thousand dollars. When I contacted DRI, they indicated they had never had a buy back policy. I wonder what will happen when we decide to take our one deeded property out of their program. The property is managed by DRI.
The other problem that we have is that owners can no longer trade in points at the end of the year toward maintenance fees which was another selling point when we bought extra points. What we were told was that if we could n't use all of the points we had we use our extra points in this manner. This changed surprised us last year and now we want to unload some of our points.
