- Report: #1150119
Complaint Review: Diamond Resort International - Nationwide
-
Author Not Confirmed
Why?
Diamond Resort International
Nationwide, USA
Phone:
808 270-6442
Web:
DiamondResorts.com
Categories:
Business Rating:
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Diamond Resort International Michael Burke Tamara McGee James Sweaton Liars, Deceptive, Misrepresenting Snakes Maui Nationwide
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Stay clear of this company, and Boss Froggs, Kaanapali Beach Club in Maui ( they are the one that is pushing this dishonest company and sending couples to these 90 minute seminar on this vacation package that was suppose to be completly stress free, which was anything but.) and any company that affiliates themself with them. They lie , and scam there way pushing until you buy something, If you get conned into one of there timeshares you and your heirs are stuck for life. We were neive to believe that when we did not take the timeshare and went for a sampler package instead we were told that we by law had 7 days to change our mind. Well that was a lie, From the begining it was nothing but lies. First they start off with telling you how they are acredited with the BBB and how all complaints hae been resolved. From what I can find that is not true. There are many complaints out there. Unlike the time share the smpler package has no cancellation no refund policy, Tamara McGee failed to mention that as she rushed through the papers and so did we because they keep you sitting there .
We were also told by Mike Burke when we were waiting for Tamara McGee, as he jotts something down on paper and slipps it to us at our table insureing us of our 3 day rule my husband and I usually have set very firmly , we do not purchase anything big with out waiting 3 days. and he insured us we had not only 3 days but 7 days by law. Which was a deffinant lie. Was told by Tamara McGee that with the sampler package you have to go to 1 more of these presentations they will ask you each time you stay but you need only to go to 1 , here is another lie. as stated in the contract every time you use this sampler package you must endure this suposed 60 minute presentation.
Tamara McGee , gave us her personal cell phone number if there where any problems to call, as I read on the internet of all the issues with this company and that we had just paid $2695.00 for trips that the average person off the streets can get for 1/3 of this. I text Tamara McGee and asked to cancel this . To which she did not answer for 2 days. When she did finally text back and tell me I would have to contact James Sweatson Reginal Director. I called, I text, I finally text Tamara McGee one more time to thank her for nothing because there was no call back. I did inturn get a call back. I was told it was James Sweatson, Reginal Director. I have know way of knowing I was told his hands were tied. and there was nothing they could do.
Also to tell me that Tamar McGee is very thourow in her sales and assured me that she would not lie, well this is when I learned more of her lies about the 60 presentation. And also was told by James Swatson that it didnt matter what Mike Burke told us he has nothing to do with the sampler package. Well I just caought James in more lies because Mike Burkes name is signed at the bottom of our contract.
They try to sell you timeshares and when you do not buy and you want to try their product, what they do not tell you is everything they had just told you for the last 2 hours is not the same as in what they are selling now.
All I can say is stay clear of this scam.
