- Report: #1431156
Complaint Review: designed for seniors - Lakewood Colorado
Reported By:
louis -
bull shoals, Arkansas, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
designed for seniors
3900 south wadsworth blvd Lakewood, 80235 Colorado, United States
Phone:
(303) 222-3200
Web:
www.hydrotherspybathing.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
designed for seniors aging in the home remodelers inc sales person lied and company lied Lakewood Colorado
Sales person said the company is affiliate with the VA and will send a report to the VA to get money to help me pay for shower because I'm 100% disabled vet. It was agreed the price would be $15,995.00 with shower doors. I called the company and asked if they sent the report to the VA. They told me they don't send reports to the VA.
I canceled the shower doors before they installed the shower. I talked to the company and they agreed to take $2000.00 off which would make my bill $13,995.00 I then called the finance company to let them know about the change. they said that they will call the company and get back to me. They told me I signed an agreement for $15,995.00 and that is what I have to pay. Now the company said they will NOT change the price because the shower doors are included in the price.
Dimensions for the shower are supost to be 60" L x W 30" I measured the W is 28.750" or 28.3/4" I'm a big guy and have a hard time turning around in the shower (keep hiting the shower curtain) They should put in a new shower with the right Dimensions. I will call the company Monday and see what they will do for me if anything. Next step lawer suit if they don't do anything. Will update
I took pictures on my cell phone of the shower I measured with tape measure but I don't know how to put the pictures on ripoff.
There's one more thing, the company send me a invoice that said : Designed for Seniors Walk in Shower AMOUNT $18,495.00. It said I was not charged for the shower doors. It said there was a instant rebate (-$1500.00) and sale price discount (-1000.00) Contract total $15,995.00 I don't know how they came up with $18,495.00 when the sales person quoted me $15,995.00 with shower doors.
1 Updates & Rebuttals
Kelly
Arkansas,United States
How to get your money back
#2UPDATE EX-employee responds
Wed, July 18, 2018
Report to your attorney generals office that you suspect that the rep has a criminal background in defrauding seniors and in AR he does. The company does no background check at all on the people they send to your house. Scary stuff!!
Most of this company is made up of quality people that want to help Seniors and make a living, but the management team is driven by sales numbers and have very little requard for how the deal is sols as long as the rep gets the downpayment. The retail pricing means nothing with these people. The discounts are fake as they only sell for one price unless there is extra construction, but the basic cost is always the same. The mark up is a scam in itself. The same product from the same manuafacture can be purchased and installed anywhere for 1/2 to 2/3 of the price they were charging you. They just put their name on a shower and give you a big presentation and laugh all the way to the bank. They call it keystone x 2
I was a top producer for this company. They have bad managment that has made them a bad company that will not last very long. so dont count on lifetime warrenties on anything.
