- Report: #53951
Complaint Review: DELL - Round Rock Texas
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Author Not Confirmed
Why?
DELL
One Dell Way Round Rock, 78682 Texas, U.S.A.
Phone:
800-WWW-DELL
Web:
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DELL rip-off. Doesn't honor their rebates. dishonest business Round Rock Texas
I called Dell's Educational Division to inquire about the special promotions running on their website. The CSR on the phone was very helpful and told me that I am (my university) eligible for the 3 rebates currently showing totaling up to $510.00. He further stated that if I were to order "today", I was actually eligible for 5 rebates, totaling up to $710, 6 if I chose to purchase the 3 year warranty as there was a $50 rebate on that.
It has been MONTHS since I submitted my rebates, and today I haven't receive them yet. 2 of my friends (also in the same university) had already received them. I went to rebatestatus.com and realised 2 of the rebates were rejected! I believed DELL is dishonest, trying to with-hold the payment. They should honor their rebates. In short, never trust DELL. It pays to trust brands like HP, compaq, toshiba, etc.
Sybil
Ann Arbor, Michigan
U.S.A.
It has been MONTHS since I submitted my rebates, and today I haven't receive them yet. 2 of my friends (also in the same university) had already received them. I went to rebatestatus.com and realised 2 of the rebates were rejected! I believed DELL is dishonest, trying to with-hold the payment. They should honor their rebates. In short, never trust DELL. It pays to trust brands like HP, compaq, toshiba, etc.
Sybil
Ann Arbor, Michigan
U.S.A.
