- Report: #165327
Complaint Review: DELILLO CHEVROLET - HUNTINGTON BEACH California
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Author Confirmed
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DELILLO CHEVROLET
18211 BEACH BLVD HUNTINGTON BEACH, 92648 California, U.S.A.
Phone:
714-847-6087
Web:
N/A
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DELILLO CHEVROLET ripoff Obtained Multiple Violations From State Enforcement Agency (Bureau of Automotive Repair) HUNTINGTON BEACH California
HOW TO PROPERLY FILE A COMPLAINT AGAINST THE DISHONEST STAFF AT DELILLO CHEVROLET WHO ARE WELL KNOWN IN THE INDUSTRY FOR UNLAWFUL AND DECEPTIVE BUSINESS PRACTICES
Delillo Chevrolet is licensed to do business by the State of California by,
Department of Consumer Affairs
Enforcement Division
(Bureau of Automotive Repair)
701 Kimberly Ave, Suite 120
Placentia, CA 92870
Tel: (714)-961-7940
Fax:(714)-961-7949
dca.ca.gov/complainthelp/consumer-complaint.htm
(You SHOULD ALSO FILE A COMPLAINT WITH GM BELOW)
General Motors
C/o Customer Assistance Center
P.O. Box 33170.
Detroit MI 48232-5170
and
FRWD: CHEVROLET MOTOR DIVISION
P.O. BOX 10054
TOLEDO, OHIO 43682-4074
[email protected]
Of course the very sleazy Sales Manager Jim Morgan hides all his information from the general public, refusing to have his photo and email on Delillo's internet website as other employees do, but we have it below for you, feel free to say hello to the scum bag:
[email protected]
FYI, Dellilo Chevrolet pays monthy memberships fees tothe BBB, so it would be a complete waste of time to file a complaint with them
Mike
LOS ANGELES, California
U.S.A.
Delillo Chevrolet is licensed to do business by the State of California by,
Department of Consumer Affairs
Enforcement Division
(Bureau of Automotive Repair)
701 Kimberly Ave, Suite 120
Placentia, CA 92870
Tel: (714)-961-7940
Fax:(714)-961-7949
dca.ca.gov/complainthelp/consumer-complaint.htm
(You SHOULD ALSO FILE A COMPLAINT WITH GM BELOW)
General Motors
C/o Customer Assistance Center
P.O. Box 33170.
Detroit MI 48232-5170
and
FRWD: CHEVROLET MOTOR DIVISION
P.O. BOX 10054
TOLEDO, OHIO 43682-4074
[email protected]
Of course the very sleazy Sales Manager Jim Morgan hides all his information from the general public, refusing to have his photo and email on Delillo's internet website as other employees do, but we have it below for you, feel free to say hello to the scum bag:
[email protected]
FYI, Dellilo Chevrolet pays monthy memberships fees tothe BBB, so it would be a complete waste of time to file a complaint with them
Mike
LOS ANGELES, California
U.S.A.
2 Updates & Rebuttals
Dave
Huntington Beach,California,
U.S.A.
Response
#2REBUTTAL Owner of company
Wed, January 25, 2006
We are relatively certain this is the customer who came into our dealership with a customized after-market lifted truck. The service department repaired certain items under the manufacturer's warranty. The item we could not warranty was the brakes (not a warranty item and in doing so would defraud GM) the customer was not happy with this and in turn called the sales manager Jim Morgan. This customer also commented to our service manager that he got the service manager fired at Showcase Chevrolet in Westminster CA. (same message posted for Showcase on this site) DeLillo Chevrolet is currently investigating to see if in fact this is the same customer and if so will seek legal action against him to protect our reputation. We maintain one of the highest customer satisfaction ratings for Chevrolet in our area and DO NOT have any Bureau of Automotive Repair violations. We also address all customer complaints and usually resolve 100% unless someone is untruthful, unfair or unreasonable. We would be happy to address this customers concern if we knew his full name and circumstances. This Company has been in the current location since 1962 and has always had an excellent reputation in the community. We have supported hundreds of charities, local schools, churches and youth sports over the years. We also have countless loyal customers who come back to DeLillo Chevrolet year after year to do business in a fair, friendly no pressure environment. Jim Morgan has also been an excellent employee at DeLillo Chevrolet over the past 24 years with exceptional customer satisfaction skills. Dave DeLillo President DeLillo Chevrolet Co.
Monica
LOS ANGELES,California,
U.S.A.
FILE FEDERAL COMPLAINTS AS WELL
#3UPDATE Employee
Mon, November 21, 2005
The Office of the District Attorney's Consumer Protection Unit prosecutes Unfair Business Practices. Office of the District Attorney. Main Office: 401 Civic Center Drive, Santa Ana, California 92701 http://www.orangecountyda.com/home/index.asp?page=117 (PDF COMPLAINT) http://www.orangecountyda.com/docs/consumer_complaint_form__2_.pdf (NHTSA) National Highway Traffic Highway Safety Adm. (Office of Defects Investigation Regarding Your Vehicle) U.S. Department of Transportation NHTSA C/o Office of Defects Investigations NSA-10.01, 400 7th Street, SW Washington, DC 2059 http://www-odi.nhtsa.dot.gov/ivoq/ (EPA) Environmental Protection Agency (Spilling Oil & Antifreeze) http://www.epa.gov (IFCC) Internet Fraud Complaint Center http://www.ifccfbi.gov/ (FTC) Federal Trade Commission http://www.ftc.gov/
