Dearbornautoall1
Dearborn,#2REBUTTAL Owner of company
Thu, July 30, 2009
The previous business before me (Auto Toyz) went out of business last year we (Dearborn Auto All1/Dearborn Auto Sound) have been here since December 2008. The reason why I'm replying to this is because every time my business gets Googled this report is the first thing that pops up (because of the address). So if you can, please delete the report and by the way, you're DEFINITELY NOT the only one that has a story like this. I've had customers come in saying they want there deposits back (before they closed they took deposits from people and ran with them...one customer lost $600 others lost less but thats out of what I know). Thank you, Al
Mhutson81
Detroit,#3Author of original report
Tue, April 29, 2008
Two weeks ago I went into the shop for a signal issue I was having with my Viper alarm which is supposed to have one mile and/or 15 football fields signal strength but mine is only working within a 1/4 mile range. Now Alex is was the alleged owner is actually just a partner but anyways he intentionally put the wrong alarm in my truck the first time so I am under the assumption that he put the Viper alarm with 1/4 mile range to undermine my intelligence once again. When I arrived at the shop Alex pulled up the Rip Off Report complaint I filed against him and he became hostile raising his voice and using foul language so I told him to go f*** himself and then he wanted to fight the actual store owner whose name is Terrence had to calm down the situation because if he wasn't there I'm certain that Alex would have assaulted me and left me no choice but to whoop his a$$. Anyways Terrence said that he would take care of the issue personally and he apologized for his partner's ignorance and lack of professionalism. I spoke with Terrence yesterday and he said he would take care of me himself on Wednesday so I will keep you posted...
Mhutson81
Detroit,#4Author of original report
Mon, April 28, 2008
Two weeks ago I went into the shop for a signal issue I was having with my Viper alarm which is supposed to have one mile and/or 15 football fields signal strength but mine is only working within a 1/4 mile range. Now Alex is was the alleged owner is actually just a partner but anyways he intentionally put the wrong alarm in my truck the first time so I am under the assumption that he put the Viper alarm with 1/4 mile range to undermine my intelligence once again. When I arrived at the shop Alex pulled up the Rip Off Report complaint I filed against him and he became hostile raising his voice and using foul language so I told him to go f*** himself and then he wanted to fight the actual store owner whose name is Terrence had to calm down the situation because if he wasn't there I'm certain that Alex would have assaulted me and left me no choice but to whoop his a$$. Anyways Terrence said that he would take care of the issue personally and he apologized for his partner's ignorance and lack of professionalism. Terrence was supposed to give me a call last week but I am hopeful that he will keep his word as he appeared to be much more professional and understanding than Alex. I will keep you posted...