Complaint Review: Dead Sea Beauty Of Walt Whitman Mall Etre Sea Salt Beauty Care Of Walt Whitman Mall Etre Sales Hut - Huntington New York

You are coming off like a misogynist. What does her hair color, body, or sexual activity have to do at all with the fact that you DIDN'T make a decision you were pleased with. She didn't hijack your credit card numbers. She didn't tackle you and drag you to the kiosk. You could have continued walking! The fact was that a young, attractive girl was speaking to you and you listened (with one or more of your appendages) which is exactly why you are labeling her a "s**t" now. A time tested wounded pride move by a man scorned. I purchased some dead sea mineral products long ago. It wasn't terrible, wasn't great. I didn't purchase again but I also didn't attack the sellers personal character. Furthermore, does an accent enrage you that much? Not everyone speaks English like you, you'd do well to learn that. One thing I noticed is that you didn't say when you bought it and when you returned it. All returns are time sensitive, why didn't you inquire about that prior to leaving the kiosk? If the ladies in your life are having acrylic nails put on (notorious for damaging the natural nail) then they clearly need all the health they can get for their natural nails. Lastly, you have some NERVE to call this a rip off. Whether or not the product performed to your standards does not mean you have to demean a human being who is trying to make a sale, i.e. make money! Your sister and mother cannot speak on a product unless they've used it. People like you have changed the sentiment of "The customer is always right" to "Buyer beware!". Ask questions. Do research. Hold yourself accountable. Merchants shouldn't pander to prima donna customers. You got what you paid for!!

Just to make this quick and simple- i was approached in the same ways as the before-hand have mentioned and i was offered a dead sea salt mineral rinse for around $20-$30. (It's been a month or so)...but i have used this product on my face and upperbody and have to mention that i have had no problems with it at all. My skin was usually pretty dry scaly before this- but since- i have noticed more soft and enjoyable skin. So i am mentioning to all who might read this, this is not a scam, just don't get played for your money, and actually do as they say, it does work.

To Lisa, who probably also works for Dead Sea... My wife and I bought Dead Sea products at a kiosk in Hollywood, FL (Seminole Paradise) and were given the same "money back" promise. After seeing that the product did nothing, my wife and I went back to return the products and the employee (fast-talking, of course) took the sign out from behind hundreds of bottles that said "no returns, no exchanges." Luckily, we paid with Credit Card and MasterCard did a great job by not paying these scam artists and getting us credit back for the purchase. Do not buy anything from these idiots...ever!

I read both the original article then I read Lissa's comment that followed. I understand that salespeople have to sell but this is a fairly new sales tactic in malls that seems to have occurred over the last 10 years or so. They call people over to them as if we are at a carnival or a flea market. As someone stated to me recently We are American and we will consume as long as the product works and it's fulfilling. That kind of sales tactic is for products that either does not work or it does not fulfill any desired need. A salesperson at a mall should ask you if you would like help if you have already shown an interest. The people in Filenes and other department stores do not come out in the hallway of the mall and drag you over to their booth and start spraying you with perfume and cologne. They ask you if you would like help if you are at their counter looking at their products already. That is a major difference between the department store analogy and the salesperson in the middle of the mall trying to hawk their products to people walking by. We have one of these places here in the Hyannis Mall in Cape Cod. I am going to describe to you what happens every single time I go to the mall and attempt to walk by one of these kiosks. While I walk by the kiosk trying not to stand out in the crowd so the salesperson will not try to call me over she spots me. She asks if she can have a moment of my time. I politely decline and wave her off but she insists and drags me to her booth by my sleeve or somehow physically. Instead of causing a big scene in the mall making it look like I am attacking this younger slightly attractive girl with some type of accent (Russian I guess but looked more middle eastern or something but what do I know). Usually what happens once she gets me to the booth is I tell her more firmly that I am not interested and I walk away quickly but this last time was a little different so I stayed: First she walked towards me and asked if I had ever been to Israel. I told her no and let her know I am not interested. She then proceeded to take both of my hands and rubbed her hands over them and asked me why I have such rough dry hands and asked what I do for a living. I told her that I am a software technician and I do not do anything with my hands except type. Meanwhile she is still rubbing and squeezing the pads of my hands which I admit was pretty relaxing and is probably the reason I gave in. Put your hands over the bowl, she said. So I did. She poured what she told me was Dead Sea salt into my hands and squired it with water. She then told me to rub my hands together and while I was doing that she told me a story of how so many people travel to Israel and the dead sea just to bath in the water and because of the salt and the fact that it is so low below sea level that it somehow opens your pores and the salt takes out all the toxins and all that good stuff. So I scrub it in thoroughly and now she has me rinse my hands and she gives me a paper towel to dry them and just as I finish drying them she puts some type of lotion on my hands and tells me the chemical she put on my hands is to close the pores (I thought that was curious). Now my hands admittedly did feel softer than they did before but no softer than when I use regular hand lotion or after I wash my hands with regular soap. She tells me this will last a week whereas lotions only last a few minutes or so. She touches the back of my neck lightly and runs her hand down my back gently and says now imagine this all over your body and your entire body being this soft. At that moment it sounded pretty good most likely because of the stroke she gave me. She went on to show me her nail gadget just like in Nick's original post and I have to say that was slightly more believable than the salt and it did make my fingernail shinier but of course she did rub some type of oil on it. Now she lays out all of her products and tells me this one is $45 and this one is $30 and this one is $60 and with this one you need that one and the entire deal. So I told her that I was skeptical and I was not going to purchase anything today because I wanted to see how long my hands would stay soft. She said well you can wash your hands with soap in the bathroom and you will see that your hands stay soft. I told her no, you said it will last up to a week so I want to see if my hands really stay soft just for a day or two. If my hands stay soft I will come back and purchase your products for my girlfriend. She tries one last time. If you purchase these now I will give you this and this free and you can return the products if you are not satisfied (she did not state a time frame that I can remember but she did say I could get my money back. I said, one thing I promise you is that I am not going to purchase anything from you today but my hands stay this way for a couple days or more then I will come back and purchase your line of products at full value because I know it will be worth it. She stopped talking and just looked at me. I told her that my girlfriend and I were scheduled to come back to the mall on Thursday and we would stop in provided her claims were true. Guess what? By the time I finished shopping and got back to my car my hands weren't soft anymore. It wasn't more than a half hour or so before whatever it was she applied to my hands wore off. My fingernail was still shiny and even the next day (today) it is slightly shiner than the others. I a m by nature very skeptical which in this case has saved me money since the product did not work. I am almost curios enough to go back to the kiosk in the mall and ask to see their return policy and let them know the product did not work. I am sure they would tell me that my hands were excessively dry and they need another treatment or something like that. I also believe that if I skipped the salt and just put on the lotion that she put over my hands afterwards my hands would be just as soft for a half hour or so. My opinion is this Dead Sea Salt skin treatment is a scam.

Dear Consumer, I have to respond to this person's notion that the hut in Walt Whitman is a scam. This hut is far from a scam. They provide excellent customer service and provide a very useful product. The man who wrote the article is absolutely correct about a blonde girl who works there. She is NOT the owner nor is she Russian. She does approach consumers as the walk by. What a crazy notion, a sales person asking someone questions! Perhaps because she wasn't in a fine establishment like "Saks" he has considered it harassment. But those girls annoy me worse in department stores. She may have been confused on his comment about his ladies having fake nails, but in turn, he was confused on not knowing his ladies have fake nails. He also says he was "scammed" and "lied" to. However, there is an old saying in sales "either the salesman sells you (their product), or you sell the salesman (your answer no)". Another saying is "no one can sell you what you don't want to be sold". The nail buffer kit does work. The guy who wrote the article admits his nail looked good. It was his mistake not knowing his ladies have fake nails and the product is useless. The product is great and not misleading. As she stated, "if used once a day" the nail will be healthy, etc. That is a correct statement. Now, as far as how the situation was handled, all I can say is that I work in customer service, and it is hard to remember one customer out of thousands! Whatever was "promised" is hearsay. She does however have the sign to back her. I have personally purchased their products. The hut offers a variety of skin care products from body scrub, facial wash, eye cream, etc. It does offer the Etre nail care also. I have actually been quite pleased with their products. And the guy who wrote the article is correct, I would have not known about this product unless she approached me. However, isn't that the purpose of a store; To offer products you think people would like?! I am very excited she did approach me because I have extremely sensitive skin and until this product, nothing else worked. Unfortunately for the guy who wrote the article it's a lesson well learned at his expense. Lesson: girls can get "professional manicures" and still use this product..you didn't mention to the girl your sister and mom had FAKE nails. Lesson: shopping in a frenzy on black friday can lead to poor purchases. Lesson: get it in writing or read the fine print. Lesson: admit when you have made a mistake, learn from it and move on...don't try to pass the blame or completely avoid taking responsibility for your actions and turn the tables and stories around. The sales associate did not lie. She said the product was good on nails, even professionally manicured (no mention of fake). She did say returns were okay (not specifically mentioning the seven day thing, but still not lying). Maybe the consumer should actually wake up! Pay attention to what you are buying, and if you are not sure, WALK AWAY!!! This is a modern day story of the lady who sued McDonalds for HOT coffee! How ridiculous are people getting! And why did this consumer call BBB? What can business owners do about stupid people? Come on....stop and listen to yourself before you actually speak.