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  • Report:  #176709

Complaint Review: Davison Design | Ripoff Report Verified Safe™ ..businesses you can trust. Davison created a Better Way to Invent. Davison strives to build the best possible products for our clients. Davison Design is committed to the highest standard of customer service integrity and professionalism. - Pittsburgh Pennsylvania

Reported By:
- Fayetteville, North Carolina,
Submitted:
Updated:

Davison Design | Ripoff Report Verified Safe™ ..businesses you can trust. Davison created a Better Way to Invent. Davison strives to build the best possible products for our clients. Davison Design is committed to the highest standard of customer service integrity and professionalism.
595 Alpha Drive Pittsburgh, 15238 Pennsylvania, United States of America
Phone:
800-544-3327
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

SPECIAL UPDATE: January 12 2023: Davison Design remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Davison Design is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Davison Design has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.

Over time and since becoming a member, Davison Design has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Davison Design remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected]

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Ripoff Report REVIEW:

Editors UPDATE: Positive Rating and Recognition has been given to Davison Design for its Commitment to Excellence in customer service.

Ripoff Reports review of Davison Design uncovers an ongoing commitment to total customer satisfaction. This means that customers can expect that Davison Design will always work towards finding a mutually satisfactory resolution to any complaints or concerns. Davison Design listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the product offers and the support for customer service.

One top executives in the internet marketing industry stated to Ripoff Report, that Davison Design's corporate philosophy is that customers are a valued. Our company is committed to listening to customers and responding to their needs. This ensures that we will always be successful and offer 100% satisfaction.

Another top executive of the company stated to Ripoff Report, that the company's policy is to add value to every service. The company knows that successful businesses are based on valuing the customer and taking care of the customer's needs. Davison Design is committed to ensuring that customers are happy with the product and service provided by the company. Davison Design is committed to always doing right by the customer. With customers in 26 countries and territories around the world, this is essential to our company's success.

Ripoff Report has confirmed that Davison Design takes quality control very seriously. Davison Design recently engaged Aseptic bottling, the state-of-the-art bottling process for nutritional beverages. Through this pharmaceutical level production program, Davison Design ensures a quality product every time. Customers can count on repeatability of the highest product standards possible. Rip-off Report was pleased to learn that Davison Designs past and current approach to business is focused on its pledge to total commitment towards customer satisfaction.

Davison Design recognizes that complaints posted on Ripoff Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Davison Design has instituted changes that ensure customers a more streamlined approach to problem resolution and a total overall commitment to her client experience.

In summary, after our review, which included discussions with Davison Design and many of the company's past and current associates, Rip-off Report is convinced that Davison Design has been and is committed to quality delivery of services resulting in total customer satisfaction.

Read more about Davison Design's Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Davison Design & Development Insulted my intelligence and was rude to me Pittsburgh Pennsylvania

First off I want to thank everyone's complaints on this company. It helped me make my decision not to work with them. I started completing my idea description on www.davison54.com. I received a phone call from Amy a couple days later. We discussed my idea in more detail and she told me that Davison thought it was a good idea and they wanted to go ahead with it. I received some papers in the mail and Amy called me back about a week later. I was able to dig up all the dirt on this conpany during that week to question Amy when she called back.

I found that the FTC had a lawsuit against Davison in 1997. Amy responded by saying Davison "LET" the FTC tour their HQ's and found that Davison did nothing wrong and no fines were issued. I thought it was nice of Davison to "LET" the FTC tour their company, as if the FTC needed permission. I also found that Davison had 121 complaints in 36 months filed with the Better Business Bureau. Amy responded by saying the BBB was just a catchers mit for complaints and it did not mean anything. That's almost 3 1/2 complaints a month. That means something to me.

Amy gave me a price on the phone of $50 an hour for a certain amount hours and that Davison gets 10% of moneys earned from the product, and that was it, with no mention of any other costs. In the Mandatory Contracting Requirements of North Carolina papers, it states that Davison normally charges a fee of less than $1,000 to perform design research. The contract sent to me listed $685. Davison offers clients the opportunity to purchase a prototype under a separate contract of course or the client can obtain one elsewhere. The median fee charged to all of Davison's clients who haved signed contracts with Davison in the preceding six months is less than $4,000. No mention of this from Amy.

The total number of clients contracted with Davison, excluding those who have contracted within the preceding 30 days is 6,258 and the number of clients who have received, by virtue of Davison's performance of services, money in excess of the amount paid by that client is 10. That means 1 out of 625 clients profited from Davison's services. If 6,248 clients paid Davison $658 in the six months, then Davison profited $4,279,880 and the clients profited $0. And this is just for the initial services Davison offers. It's mind blowing!. Amy responded by saying those numbers never change and Davison wants it that way so clients won't think their inventions have a good chance of success because of other people's success. Whatever that means, I offer a service to clients also and would not expect them to invest 1,000's of dollars for my services if only 10 out 6,258 benefited from it.

North Carolina encourages clients to consult with a qualified attorney before signing this contract. By proceeding without the advice of an attorney, you could lose any rights you might have in your idea or invention. No mention of that from Amy.

After presenting all of this to Amy, she of course tried to justify all the negative information I found on Davison and said that Davison is ranked the highest out of all the invention developing companies out their. Well if being the best of the worst is something to be proud of then thats good. I would hate to see the success rate of the other invention developing companies.

I finally told Amy I did not feel comfortable investing money I did not have in a company with such a low success rate. She responded by saying that they had ways for me to pay for it and if I didn't want to pursue with Davison then I was not serious about my invention. I told Amy I wanted more time to think it over and do some more research on Davison. She responded by saying someone else would steal my idea if I waited any longer and that she and Davison did not want to waist time with someone who is not serious about their invention. So after being insulted and belittled, I then decided to just scrap the idea altogether.

I hope this dicourages others from giving up their hard earned money on basically a chance to win the lottery. I know I would not spend $1,000's on a 1 out of 625 chance of success and profit. Thank you Ripoff Report and North Carolina law for providing me with infromation that saved me from losing $1,000's.

Kelly Fayetteville, North Carolina

U.S.A.



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