I would rate this company 0/10. It is one of the worst companies I have ever ordered from. I ordered a part for my dryer and it fell apart within 2 weeks. The worst part is they never replaced it! Nor did they get back to me. I sent 10 pictures and I wrote them daily and still nothing! I went to a different company and they replaced the part for a fraction of the price. I am honestly hoping the first company goes OUT OF BUSINESS. Im reporting this on Facebook, BBB, and it was a scam and a ripoff.