- Report: #1373921
Complaint Review: Cutlery Corner - Ooltewah Tennessee
-
Author Confirmed
Why?
Cutlery Corner
6861 Mountain View Road Ooltewah, 37363 Tennessee, USA
Phone:
(423) 894-6079
Web:
Www.cutlerycorner.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cutlery Corner Frost's Cutlery Corner, Cutlery corner network TOTAL FRAUD JUNK PEDELLER Ooltewah Tennessee
Yesterday I contacted cutlery corner about a knife package I purchased from them. Because upon arrival my order was incomplete and upon close inspection of the product I found it to be very poor quality merchandise made in China. I spoke with the customer service manager by the name of Valerie who was extremely rude and refused to put me in contact with her supervisor. She told me that I could return the product for a refund but I would have to pay for the shipping myself. Eventhough my order was not even complete. She went on to say that she would be calling my bank to make sure I couldn't dispute the charges. After reading some of the reviews online about Cutlery Corner this morning . I realized that I'm not the only person who has been cheated by this merchant. They absolutely know 100% they are selling substandard products from China and don't care. When you complain about it they tell you that it's your fault for not asking where the product was made before buying it. I have never has to return a product I purchase from an infomercial and it did sound to good to be true but I guess I fell for it this time. But never again and I will tell everyone I know about Cutlery Corner's deceptive advertising and poor quality product. These knifes are to be used for hunting and camping but are so poorly made that I wouldn't feel safe with anyone in my family using them.
1 Updates & Rebuttals
mike
huntington Beach,California,
United States
disagree
#2Consumer Comment
Mon, September 02, 2019
Look peeps ..you get what you pay for, you want damacus steel...its expensive and hand crafted blades I paid $$$$$ alot for a few. I love my knives from cutlery and USE them for outsdoors. Some I collect others i use.
For me they are totally worth what i paid..just one mans opinion
Cheers
