- Report: #1405770
Complaint Review: Credit Check Total - Internet
-
Author Confirmed
Why?
Credit Check Total
Internet, USA
Phone:
1-866-506-7894.
Web:
https://www.creditchecktotal.com/
Categories:
Business Rating:
(0)
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Credit Check Total Experian Creditcheck Total AVOID "FREE TRIAL" GOOD LUCK CANCELLING!!! Allen TX Texas
This is the first time I have ever taken the time to enter a review or rip-off report; however, I wanted to save you the trouble. You sign up for creditcheck total under the FREE 7 day trial for $1. I read all of the terms and conditions and knew that I must cancel within 7 days in order to avoid the charge to my card of $29.95 (which, by the way, is more expensive than most other credit reporting services and of course way more expensive than the free ones). I put the date on Google Calendar and was ready to cancel the service since I simply needed to know my FICO before I applied for a business loan. I called...recording..."hold time over one hour."
I thought, 'OK', maybe a busy day. Nope. I've called four different times with the same result. I called this AM when they first opend at 8AM and the recording said..."your approximate hold time is 3 to 5 minutes". Three to five minutes....I can do that. I was happy. But just for a moment. Thirty minutes later on hold, I hung up.
I am busy, with a business to run and I don't like their game. I now have aboutan hour and a half of hold time in the 'game', twenty minutes disputing the charge with my bank (take that creditcheck total) and about fifteen minutes setting up an account and writing this review.
They make it so easy to sign up, but good luck cancelling. It's like the Hotel California! You can check in any time you like, you just can't ever leave. :-) And, oh, by the way, calling is the ONLY WAY TO CANCEL. You can't email, you can't do it online, and you can't mail a letter. Ridiculous.
