I ordered a puppet from this firm over 3 years ago.
Everytime they answer it's always lip service. They said they don't know how I fell through the cracks and said it will be sent out in 3 weeks. That was 4 months ago.
Now they won't answer. I have seen pictures of my custom built puppet on their website. But they won't send it.
I have every e-mail and pictures they've sent me to prove how much these people lie.