- Report: #632394
Complaint Review: Cox Communications Inc.; Cox Communications; Cox Cable - West Warwick Rhode Island
Reported By:
lorrainelee -
riverside, Rhode Island, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cox Communications Inc.; Cox Communications; Cox Cable
1400 Lake Hearn Drive West Warwick, 02893 Rhode Island, United States of America
Phone:
1-877-669-3038
Web:
Categories:
Business Rating:
(0)
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Cox Communications, Inc.; Cox Communications; Cox Cable AKA Cox Communication Billed for fake charges, false advertising West Warwick , Rhode Island
I signed up and was guaranteed a $200.00 check. I called several times and received many reasons why I should not receive the check.
I am charged for services not rendered, not agreed upon and bogus charges. I tried to resolve these issues without resolution without taking the time to hear me negotiation, I was wrong and they are right and that is it.
2 Updates & Rebuttals
Brian
Mancheser,Connecticut,
USA
Welcome to Cox Confusion
#2Consumer Comment
Fri, June 17, 2011
I live in Connecticut and have seen "their bundle" constantly increase since Congress de-regulated the cable industry some years ago to increase competition and reduce the cost!! Don't you just love their new commercials..."make your own bundle?" I tried this some years back and was told I couldn't do that.
Here is my solution: I just called Cox last week and told them to cancel my television service. I went to Radio Shack and purchased an indoor powered antenna. Inasmuch as I read in the evening, use an i-Mac desk-top for free podcast etc. and the reception is great WHY was I paying these people extra money each month,(I buy high speed internet), that price of which increases constantly.
I find that 3Mg's down is fine for movies, podcasts etc.
Call Cox and tell them you want to create your own bundle and start naming the items you want. You may be disconnected!!
President Obama has publicly stated that for America to stay competitive in the 21st century that he wants our country to have 100Mg down! Good luck Obama.
Coxtech1
Chesapeake,Virginia,
U.S.A.
Re: Billing Concerns
#3UPDATE Employee
Wed, August 18, 2010
I apologize for any confusion regarding you Cox services. If you want to email me at [email protected] I'd be happy to look into this matter for you.
--CoxTech1
