Complaint Review: courtesy Chrysler Jeep dodge Brandon - tampa Florida

A Mitsubishi Lancer Evolution 2006 was bought from Courtesy Dodge Jeep Dealer on August 17, 2013 from seller Luis Tiant, who at that time knew all the modifications that the car had. The Sales person at the moment William Larkey recommended an extended warranty as the car had around 100,000 miles. In September 28, 2013 on our way home from dinner the car turned off on a red light, we went to the side and saw that the timing belt had snapped at that time we called the insurance company (GEICO) and got a tow truck to our apartment, next morning we took the car to NAPA Autocare Center in wish they contacted the warranty of the car, the person from the warranty came, saw the car, and approved the claim knowing all the modifications that the car already had. That first repair the warranty covered and we pay $822.33 of deductible. In October 24, 2013 the car started having problems again, it was grinding on 3rd gear, we took it to AAMCO Transmissions, they contacted the warranty company, the same person came he knew already the car so he approved the claim from this claim he had to pay $175.00 deductible. In January the car started heating up so we thought it was the water pump we bought it and took the car to R Sport LLC so the water pump could be replace, we paid on January 15, 2014 $252.28 for this repair. The next day January 16, 2014 the car overheated again and it was leaking coolant, we didn’t want to take any chances so we took it to NAPA Autocare center so they had a look at it. They called the warranty company at this point the same person came by this time the warranty company person started saying that the car had some illegal modifications, which are the same ones he’s been seeing since day one on the car. He denied the claim, we called the dealer (Courtesy dodge jeep) so they could talk to the warranty and figure why this person was claiming those modifications now and not before.  The claimed got approve but they told us that was going to be the last time the warranty covered something, we got the car back by January 31, 2014.

In February 08, 2014 on our way from Tampa to Fort Myers the oil light on the car started blinking so we stop at a gas station right out exit 220, checked the oil and everything look good. We got on the I-75 and not even 2 min. in the car locked down it turned off, we had to go to the side. We try to turn it on with no luck, we called the car insurance (State Farm) this was at 4:30 pm they told us a tow truck will be there in 40 to 60 min, 30 min later the tow company called that there truck just had a flat tire and we needed to wait for another one. Tow truck got there at 7:05pm, at this time we decided to take the car to the dealer since it was on exit 224.        

Today February 17, 2014 the car is still in the dealer there claiming that we did illegal modifications to it witch we didn’t. We fax them a letter from NAPA stating that when we took the car to them the first time the car already had all those modifications. At this point we are frustrated, we haven't been sleeping well or concentrate at work since this is in our minds all the time. We did manage to contact the previous owner and he gave us a list of all those modifications that they were already done when he traded in the car. We just want justice, the dealer is calling us liars that we put those parts on the car and that the car dis not come like that. please help us.