- Report: #1406696
Complaint Review: Cool Shirts for Grandma - Internet
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Cool Shirts for Grandma
Internet, USA
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Cool Shirts for Grandma Review of Cool Shirts for Grandma DO NOT purchase anything from this company! Terrible, terrible, terrible customer service (I received 1 vague response to my 8 emails inquiring about a simple order change…) They did not honor their “we can make a change to your order” policy. Internet
Review of Cool Shirts for Grandma DO NOT purchase anything from this company! Terrible, terrible, terrible customer service (I received 1 vague response to my 8 emails inquiring about a simple order change…) They did not honor their “we can make a change to your order” policy. I sent in a change request within 12 hours of my order and 8 days later (and several emails) they still shipped the wrong item! They are overpriced and once they have money in hand, they do not care about the order or the customer! I gave them several opportunities to “Make it Right” and instead, they chose silence! I would recommend staying Far Away from these guys. If you’d like to order personalize shirts or mugs etc. search for ANY other company to do it – it’ll definitely be cheaper and better service than these guys!
1 Updates & Rebuttals
Jennifer
Surrey,Canada
Cool Shirts for Grandma Made it right and I thank them!
#2Author of original report
Thu, November 16, 2017
I'd like to update this report by saying that Cool Shirts for Grandma did re-send the correct mug, at no charge to me.
I appreciate their efforts to "Make it Right".
Thanks very much!
Jennifer
