Complaint Review: Consumer Safety Technology - Des Moines Iowa

The same company that can't build a device that works properly also can't seem to read or take responsibility for their own rebuttals, hence all the shills writing negative comments.  If they could read they would realize that I never said the device caused my engine to seize up.  What I was describing was that the device caused a major electrical failure in my vehicle.  I was told to have it towed to their service center which I did.  The mechanic at their service center drained the oil from my engine and let the engine run until it seized up.  This way they could claim no fault in the repairs needed for my car.  My mechanic noticed that there was clean oil in the engine and fresh dirty oil had been drained out which means they drained it, ran it until it seized, then put oil back in it thinking it wouldn't be noticed.  It was.

So instead of taking responsibility for their actions, they destroyed my vehicle, a $4000 value at the time, and caused me to lose a job which I needed to feed my kids and pay my bills.  The electricity ended up getting shut off in my house for almost a month.  It took me a long time to dig my way back out of the financial mess they put me and my family in and all I get from members of their company is "DON'T DRINK AND DRIVE AND YOU WON'T HAVE THIS PROBLEM".  I already admitted to my mistake of driving with a hangover and being barely over the legal limit, I haven't touched a drop of alcohol since and that was 4 years ago now.  Isn't the punishment supposed to fit thew crime though?  Putting my family out on the streets because I was pulled over while driving to work with a hangover doesn't seem like the right thing to do, but CST wants you to think it's the way to go, that's because that's how they make a profit which is all they really care about.

And why won't they answer any of my questions?  You know like the fact that d**k Cheney has 2 DUIs on his record, George Bush has 3, 90% of Congress men and women have at least one; why aren't they required to have one of these devices?  Why aren't they treated cruel and unjustly?  That's because CST needs those people on their payroll so they can ensure that anyone not in the n**i party that gets caught driving with a hangover will have to be enslaved by them for 2 years while they destroy your life.

As for the "world class mechanic" I spoke of, designing and building the vehicles for a Hollywood blockbuster like The Fast and Furious kind of makes you world renowned, wouldn't you say?  As opposed to the knuckle scrapers CST has working at their service stations, the kind that are as dumb as a bag of rocks and will do whatever CST tells them to do, even sabotage, because CST needs money from hard-working family men.  If you really would like to meet him I can arrange it.  The best part is he's also an MMA champion so we can all have a good time out in the yard after you check out his garage.  Maybe he'll slap the conceit out of your prep-school a*s once and for all.

CST, I dare you to answer legitimately just once.  You can't and won't though because you know you are nothing but lying cheating sabotaging cowards and fascists.  You aren't armed with the truth so you have to use spin to try to throw off the truth behind my problem with you and the information I've supplied here.  You know, in the old days the good guys would always win because they could beat the crap out of the bully and teach him a lesson so he'd never do it again.  Sadly the bullies took over our legal system so I can't even challenge the CEO to a bout without being thrown in jail.  I will gladly step into the ring with him though if he wants to remove the tampon George Bush gave him for Christmas and find out what real justice feels like.  Have a nice day!

Oh yeah, and again for everyone that is required to have a breathalyzer installed into their vehicle, choose another company, you will thank me. 

I am from Massachusetts I had CST installed and Had all kind problems so you are right they are junk but there are thing you can do I wrote the CEO of the company, my Senator, State Rep, State Governor, RMV,and others. I also open a small cliams law siut at my local court for lost wages towing fees lock out fees. and recieve a judgement in my favor becuase the cowards never showed up and made made phone calls emails etc to date I gotten over 1400.00 of my money back I was force change vendors by RMV and CST and went Smart Start Inc I had no problems once I got use to it Stand up for yourself would my suggestion to You and good for son not drinking since, I have consume alochol since 2005 myself so Good Luck Randy

My Son has a Interlock.   He is 25 years old, when he was 21 he got a DUI his first one.  He has not consumed any alcohol since 2008, he quit.   He had the first device put in no issues with it.  The next device gave all false readings rolling test lock out.    He was with his fiance who does not drink at all and they just stopped at the store and got a cup of coffee and when he started down the road it required a rolling test.   He had to pull over and the truck shut off,  he had no ideal what was causing this.  Come to find out the device was giving codes but he did not know what they meant.   When he took it in the replace it the guy told him they do that all the time, everyone complains that the devices malfunction.  Those guys only put them in the cars.  Next thing he knows is he gets a letter from the state pulling his driver licence.  The report from the code said he had alcohol and he did not.  It took 20 mintues of him continuosly blowing and finally the truck started and then no issue until the report came. Everyone can say what they want but these devices are not reading correctly.   There needs to be a remedy from Interlock for giving the state false reports on reading.  Remedy as in $$$$$ to the people who have to suffer through this malfunction device.   I believe Interlock is making alot of money on Americans and they don't want to give up that Profit, so this is being ignored by them.  Money seems to mean more to companies than people who have to deal with their faulty device.   Capital gain seems to be more important than the truth, this is not ethical no means. Interlock is making way up in the Millions on profits from this faulty device.   Interlock web site states "Being sentenced to install an ignition interlock device may feel overwhelming. But there are simple ways to live and work with this system. Plus, these devices can help keep our streets safe for everyone. Ignition interlock devices are easy to operate and will help curb future visits to the courtroom. It also allows the consumer to continue on with normal life, and drive legally at the same time.The new interlock technology is so much more reliable than in the past. The devices cannot be tampered with, and at the same time, wont drain the battery in a car or cause any other technical problems with driving. An ignition interlock system is becoming more common all over the country. In fact, at least 13 states have mandatory interlock device laws."   This is not true,  I drove his truck while he was on vacation and it did it to me as well and I do not drink alcohol so I know this device is faulty, it is not a reliable device.  Say what you want but the truth needs to come out and Americans need to stop paying the cost for this device that does not work properly.  I would have liked to have seen the calibration report on his device, but when asked they are dumb founded that someone would ask to see this information.   I took his device into Grandville, Mi to replace it and talked to the guy who installs them, he said they give false reading all the time, cold weather can even cause a false reading, drinking something hot can cause a false reading , perfume can cause a false reading.   The guy did not do any type of calibration , he opened a box and handed me a different device and told me how to put it back in is truck and reset it, he said he doesn't know what they do with them when he send them back,  SO who knows what this next device will do.   My son talked to a Police officer about this and he even told him those things are not reliable they give false readings all the time.   SO if everyone is saying this why is Interlock saying the opposite????    $$$$$$$$$$$$$$$$

the world renowned, expert mechanic is so that if I run into a difficult mechanical problem I can contact him also.

Care to help us with his name?

yes, I can't drive ever again thanks to CST and their bullying tactics.
- You would NOT have been in this situation if YOU did not choose to drink and drive.  You should just be grateful that your choice didn't end up killing someone.  Because if it did you wouldn't have to worry about driving because you would be in Prison. 

I do like how you got a "world renowned" mechanic to come up with your theory.  While it was a little hard to follow it looks like you are going to sue them. I hope you do and when you do that you post all of the court information.

You must have a lengthy record of driving under the influence to lose lifetime driving privileges.

Thank the courts for keeping you and your kind off the streets and making driving a little safer for the rest of us. 

How would an electronic, ignition interlock device cause an engine to seize up? It's just a device that prevents you from driving when you've been drinking by interrupting the starter circuit....hardly a means of damaging an engine.  And yes, I did read all your drivel about all your mechanics siding with you.

There is absolutely NO correlation....have you been drinking while writing this report?

I wouldn't be surprised if you caused the failure yourself and are attempting to Ripoff someone else.

In other words, your Ripoff Report is a fraud.

The information contained in this complaint is not reflective of what occurred. Having a forum such as this to essentially slander a company that is clearly not in the wrong is a problem. We did our homework on this and researched the situation. We are a company that works hard to please our customers and to deliver outstanding service at all times.

Our research clearly indicated this customer's issue was related to his vehicle and not in any way caused by our equipment. He disagrees and has persisted in taking this public. If we felt in any way, shape or form that we had caused the problem we would have stood up and made it right. Also, other statements such as implying that the devices kill people is a completely false statement. We are not aware of one such case. They are a tremendous benefit to society and public safety and have proven their worth over many years of use.

There are a number of inaccuracies in this report by the customer and we feel it is an injustice to a company that tries hard to do things the right way and to protect the public from drunk drivers. We are not money hungry as the customer suggests. Yes, we are in business to make money, but we fully understand that satisfied customers are far more preferable to dissatisfied customers.

We never want to see a customer lose their driving privileges. If we were so money hungry, why would we? That means the equipment comes off and we lose our revenue stream. However, we are required by law to record and report all incidents as defined by the state. We have zero leeway in that regard.