- Report: #1416664
Complaint Review: Connected Investors (Ross Hamilton) -
Reported By:
Maxine -
Adelanto, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Connected Investors (Ross Hamilton)
United States
Web:
connectedinvestors.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Connected Investors (Ross Hamilton) Suspended My Account . Would not give me a specific reason, when I inquired as to what I did so wrong.
They suspended my account a few days ago. I called them to inquire as to why. The lady could not help me. But, she took my name and contact number. She did give her opinion, upon my asking, as to what may have occurred. She said that they implemented a new system , and it may have detected something in my account. I asked the female representative if they give second chances, and she enthusiastically responded: "Oh yeah". Her demeanor verbally gave the impression that they would take care of this matter and that it happens all the time. I sent two, separate emails to them requesting reinstatement, after watching a video of the owner, Ross Hamilton, who said not to worry, they are cleaning up their page to remove scammers and yada yada. No one has ever gotten back to me, not one returned phone call, no email response, no text....nothing. I have never had an account suspended and I simply would like to know why, but they have blown me off. It comes off as standoffish, tired, tacky, tasteless and unprofessional.
2 Updates & Rebuttals
Maxine
Adelanto,California,
United States
Suspension Of My Connected Investors Account. Upon my inquiry, I can not get anyone to respond.
#2Author of original report
Thu, December 14, 2017
Alright, just as I gave the female representative, from Connected Investors my information a few days ago, again my name is: Maxine Telford-Wolfe. My phone number is: (((REDACTED))). My email address is: [email protected] What more information do you need. I already explained what happened in the initial report. But to reiterate, Connected Investors told me that my account in big red letters is Suspended due to a Violation of Terms Of Policy. What policy did I allegedly violate ? No one will tell me. I have sent two, separate emails, right above the Ross Hamilton video, where it directs you to type a message for a quicker response, and I have never heard from anyone.
Bill
Wilmington,North Carolina,
United States
Not enough info
#3UPDATE Employee
Wed, December 13, 2017
If you could contact us at [email protected] and provide your full name and email address, we are glad to evaluate your account status. There is not enough information provided here to investigate on our end. Thanks
