- Report: #1364174
Complaint Review: Compression sales.com - Internet
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Author Not Confirmed
Why?
Compression sales.com
Internet, USA
Phone:
1800-504-7315
Web:
www.compressionsales.com
Categories:
Business Rating:
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Compression sales.com Most rude, dishonest, rip of ever on internet Internet
Most abusive ripp of ever experienced was recently with Compressionsales.com
I am a senior citizen living on SSI recently recovery from a severe car accident . I called Compressionsales to order some compression hoisery ordered by my doctor.
Previously I had done a return to another Company ,"Vim and Vigor", and was treated with respect and a pleasant return was issued because of a sizing problem. Money was credited to my charge account. Shipping was paid for by them. I will do business again with them.
When I received my order from Compressionsales.com the quality of the product was awful and product totally unuseable. When I asked to return it I was informed I had not read their return policy which, by the way was not easy to find and only allowed exchages
I was asked not to call again as every thing had to be done by email.
I tried to do a exhange but they required that I write an email exactly the way they wanted. I was told that I sent to much information and to redo it. I had taken the information off my sales receipt.
After many attempts to do it their way with no help or instructions I made a typo error and accidentally ordered 2 pairs of a costly item instead of one. i immediately emailed my error to them and ask them to consider the new email I had just sent them.
My request was ignored and now I was contacted by email that my credit card had been charged another $70.00. It was difficult enough trying to exhange that much product when their product was so inferior as it was.
My emails expressed my concern that their instructions were not clear about how to do a return of product, do an exchange or a credit. There is no live person to really help.
I was eventually told returns can only be done by email. No clear answer how to proceed which gave them opportunity to charge me again on my credit card.
I have never been treated so rudely, put down and told I was basically stuped because they had responded by form type email. These email never addressed my concerns.
My questions were never answered and the very thing I feared they did, charged my credit card more money.
I spent so much time on this non of it worth it.
The bad reviews on this Company are exactly what I experienced and I want to save you this horrible ordeal.
Their are some very reputable companies selling these products but this Company avoid at all costs.
