Anthony
Memphis,#2REBUTTAL Owner of company
Sat, October 09, 2004
This individual was given many opportunities to allow our technician to do his job. She repeatedly interferred with the process and caused many more problems than originally necessary to troubleshoot. Customer's system was working when we left, she was not charged for the full on-site time. She paid her bill, messed up her system again and began attempting to blackmail CEI. This customer filed several complaints to the local Better Business Bureau. After careful review her claim was found be dishonest and lacking. It is a shame that people like this can still find resources to use against a company they are clearly attempting to blackmail. CEI has been in business for over 10 years and has a stellar record in the Networking and Computer repair industry. Ripoffreport should also be sanctioned for allowing trash to be posted against companies without a proper investigation. A simple call to the local BBB could have ended this entire matter.
Lisa
Germantown,#3Author of original report
Thu, June 19, 2003
I received a very nice reply from CompUSA, this company is NOT related to them like I thought,and I'm VERY sorry for the misunderstanding, this is the site of this Company based in Memphis TN, and my troubles is with Mr. Anthony Woods listed as Pres. of this company. http://www.bizwiz.com/ezcommerce/compuexec.htmrstanding!