Abraheim A.
Miami,#2UPDATE Employee
Tue, February 17, 2009
We apologize for the nconvenience, This order was placed before CompUSA was bought by Systemax and therefore it was placed in their old system. Unfortunately, we here at Customer Service have limited access to the old system. For this issue, you will have to contact the team that is still dealing with the warranty issues pertaining to the old CompUSA system at their email: [email protected] or call the TAP service team at the following numbers: Platinum/Premium Tech Plans: 800.827.0975, available 24/7 International Service Plans (laptops only): 011.972.919.7591, available 24/7 Puerto Rico Customers (all plans): 866.394.2815, available Monday-Saturday, 9 a.m. to 9 p.m., Eastern. For any Further issues or concerns e-mail me directly at [email protected] Sincerely, Abraheim A. Customer Service Dept. CompUSA.com