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  • Report:  #1150056

Complaint Review: Comenity Capital Bank - Nationwide

Reported By:
Danielle - Massachusetts,
Submitted:
Updated:

Comenity Capital Bank
Nationwide, USA
Web:
N/A
Categories:
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Comenity Capital Bank is the financial institution behind the David's Bridal Credit Card.

 

This bank charges late fees ON the statement due date every month, increases "late fees" although the bills are paid on time and/or early, increases APR to outrageous amounts without any notice, which is a breach of federal law.

 

I never pay any of my bills late, ever.  Comenity Bank changed my monthly payments from $38.00/mo to $381/mo with no notice, no reason, and subsequently increased my APR to nearly 30%.

 

When filing a complaint directly with the bank, I was sent a generic response letter, not touching on anything outlined in my complaint whatsoever.  After filing a formal complaint with the BBB, Comenity again sent the same generic letter which contained no information pertaining to my complaint whatsoever.

 

Comenity Capital Bank has over 1,700 complaints with regard to the same issue filed in the last YEAR.

 

If shopping through David's Bridal, make certain you do not open a charge account for any reason whatsoever.  There are no perks, there are no benefits.  If purchasing a gown that costs approximately $1,000, you will end up paying nearly $2,000 additionally in erroneous fees and have your credit score fatally impacted.

This is a proven scam.  Steer clear.



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