- Report: #1444677
Complaint Review: Citywide Parking Services - Atlanta Georgia
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Author Confirmed
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Citywide Parking Services
Atlanta, Georgia, United States
Phone:
4046648543
Web:
www.citywideparking.net
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Citywide Parking Services Citywide Parking Services is a scam aimed at extorting money from customers Atlanta Georgia
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I parked couple of weeks ago at a lot next to a shopping center and left for 5mn for a quick in and out trip. When I came back, I found my car booted. The parking company employee was parked next to my car waiting for me and claimed that I was parked in a reserved parking lot. I told him there was no sign stating this was a reserved spot. He claimed there was a sign at the parking entrance to IHOP which I didn't notice when I drove in as too small to read. I told him that I wasn't aware that the parking spot was part of the IHOP lot as it was opposite their location and a good 50 feet distance from the restaurant. He refused to take-away the boot unless I paid $75. I found this to be a rip-off given that:
- The employee was parked next to my car when I arrived and he could have warned me that this was a reserved spot.
- There was no sign next to the parking spot stating this was reserved space (nothing on the floor, no signage nearby except the one at the entrance).
- The spot I parked in was far from Ihop and could have been easily the shopping center parking lot (see pictures attached).
This company is a scam and shouldn't be allowed to operate the way they do. Their customer service reaction and the employee's behavior were unacceptable as they wouldn't listen or consider my complaint. Hence, I decided to post this in case other people lived through similar experience and would like to report it or file a class action lawsuit against them.
2 Updates & Rebuttals
Jawad
Atlanta,United States
Worst customer service and arrogant response
#2Author of original report
Sat, May 26, 2018
Can’t believe this is the way you respond to your customers. I feel bad for the people that have to deal with you. Please post pictures you’re referring to instead of criticising for the sake of it. Thank you.
Robert
Irvine,United States
Pictures?
#3Consumer Comment
Sat, May 26, 2018
A picture is often worth 1000 words as the saying goes. But in this case it is intersting what pictures you decided to NOT post.
You didn't post a picture of this sign that was "too small to read". You didn't post an actual picture of any relation in distance between where you parked and the IHOP or the store you made a "quick" trip into.
You also didn't post the towing/booting laws of where you are. As in many areas all that is required is a sign at the entrance that meets certain standards. If the sign meets the legal standards the tow is legal and the booting was valid. If the sign doesn't meet the standards then you can go about and file formal complaints.
