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  • Report:  #1189280

Complaint Review: CitiMortgage Inc. Property Damage Claims Dept. - Springfield Ohio

Reported By:
Laurie - Sanbornville, New Hampshire,
Submitted:
Updated:

CitiMortgage Inc. Property Damage Claims Dept.
P.O. Box 8855 Springfield, 45501 Ohio, USA
Phone:
8668442198
Web:
citimortgage.com
Categories:
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I would like the public to know what mortgage company NOT to go with. CitiMortgage Inc. is one of worst mortgage company to have because of their deceptive way of running thier bank. Their Damage Claims Dept. does what no other company I've heard of does in the way they process YOUR insurance claim check. If you had a loss claim check sent to you, you in turn have to send it to CitiMortgage Inc. Property Damage Claims Dept. for them to take first 3 to 5 days to process. And anything else administrative takes 7 days, in which, when will I receive my check who know's? They do this so they can deposit YOUR claim check and make interest from investing it, so the longer they keep your check the longer they are making money from YOUR claims check. They are also asociated with Assurant Insurance, which I hope you don't have for an insurance company, if you do DROP them now, because it's a nightmare in getting YOUR insurance check, paid to you if you have a loss claim. This is where insuranceclaimcheck.com comes in, AKA Assurant, CitiMortgage tells you where to look up about your claim check. They say it's sent out to you within 6 days, when really does it? They will tell you that, while your waiting 6 weeks, instead of 6 days before you really get your check. Florence from South Carolina put it so well when she put in her report. Thanks Florence you are so right. My contractor has finished our roof and wants to get paid which I can't pay him because I haven't even gotten the check yet myself. Then it has to go into my bank for 2 days before I can even touch it. When can I tell him he's going to get paid? I don't know myself. Me and my husband would also like to get paid since CitiMortgage told us we need to, temporary, get the roof fixed so that there is no more damage done inside our home. We are poor and can't afford to wait long for OUR money either. I was told we would get reimbursed for that money over a month ago. Talk about brain waves, we have been going through it for month's now. I will be filing official complainst also with the State Banking and Insurance Regulatory agencies against these slickers. I am also going to cotact a lawyer so I can try to file a lawsuit against these people.



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