- Report: #32608
Complaint Review: Citifinancial Mortgage Company Inc - Phoenix Arizona
-
Author Not Confirmed
Why?
Citifinancial Mortgage Company Inc
14415 South 50th Street Suite 100 Phoenix, 85044 Arizona, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Citifinancial Mortgage Company Inc. rip-off tricked and lied to us by taking multiple payments Check-By-Phone Phoenix Arizona
Made arrangements to make payments Check-By-Phone on the 4th and 31st of October. Company did the Check-By-Phone transactions on the 6th and 7th of October, with the 31th still pending.
when my wife confronted them with the error, they claim that I (her husband) approved the second transaction. Since I don't have authority to acess HER CHECKING ACCOUNT, I made no such promise.
I am currently unemployed and cannot make any financial decisions, I just add my unemployment check to the pot.
After arguing with FOUR representatives, they said they would refund the second amount WHEN WE PROVIDE PROOF from the bank that the transaction occurred. This will take the bank 5-7 days before our statement arrives.
Donald
San Bernadino, California
when my wife confronted them with the error, they claim that I (her husband) approved the second transaction. Since I don't have authority to acess HER CHECKING ACCOUNT, I made no such promise.
I am currently unemployed and cannot make any financial decisions, I just add my unemployment check to the pot.
After arguing with FOUR representatives, they said they would refund the second amount WHEN WE PROVIDE PROOF from the bank that the transaction occurred. This will take the bank 5-7 days before our statement arrives.
Donald
San Bernadino, California
