- Report: #525284
Complaint Review: circut city - wyomissing Pennsylvania
Reported By:
susan -
laureldale, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
circut city
1101 woodland rd. wyomissing, 19610 Pennsylvania, United States of America
Phone:
6103766650
Web:
Categories:
Business Rating:
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circut city extended warranty was a lie wyomissing, Pennsylvania
I purchased a Samsung DLP Television and I bought the extended 4 year warranty for 379.00 . The salesman at the CircutCity store insisted that the 4year warranty would benefit me. He stated that if the bulb in the DLP television were to burn out the warranty would replace them, no matter how many times it burned out within the 4 year warranty.Well, I had the television for 9 months and the bulb burned out. Ok the Samsung warranty covered it.Then 3 months later (last week) the bulb burned out again . Now it is under the Circut City warranty I call 5 days later a repair man comes out and puts another bulb in. He (the repair man) tells me I better check to see how many bulbs a year are covered.I said I was told by the Circut City salesman that as long as I was under the warrranty it would cover as many bulbs as needed . The repair man said well you better check on that because of all these class action suits and faulty televsions and other faulty electronics they were selling.So I called the warranty co. and they said well you are only covered for 1 bulb. I said to them 1 thats not what I was told when I bought the warranty and he said sorry there is nothing I can do about it. The warranty co. that it is , is Assurant which is also known as GE. Welll I was also told by the repair man that there has been alot of problems with these T.V 's . WOW I am disgusted and totally confused on which way to turn, I paid over 1,400.00 for this T.V. Any suggestions out there would be greatly appreciated .???
