- Report: #316060
Complaint Review: Circut City - Florence Kentucky
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Circut City
Mall Road Florence, 41042 Kentucky, U.S.A.
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Circut City The Rip-Off Rebate Florence Kentucky
About a year ago my husband and I needed to buy a new computer (desktop), so we saw an add in the Circut City flyer. We went to the store and shopped around and found the one we wanted. It was about $300.00 over our budget, but the sales rep told us that there was a $200.00 rebate. We paid for the computer, even got an a better monitor and a printer, scanner and photo copier. We were very pleased.
The sales rep gave us all the paper work and eveyting need to file for our rebate. There was a time limit, so we sent in everything the following day. WE were told we should receive our rebate check within 6-8 weeks. Well....we are still waiting and it has been almost a year. We have called the store, the rebate center, management, and corporate several times and each time we are told that there must have been a mistake and out check would go right out.
Obviously, it has not. We have had no trouble with the computer, but we really need that rebate. WE would have bought a cheaper model if we were not told of this rebate.
What else can we do. I have copies of all the paperwork and even the rebate info, including time limits, numbers and everything. I copied everything before sending it in for rebate. I even still have the original flyer with the computer we have with the $200.00 mail-in rebate explained there too.
Thanks,
Lisa
Burlington, Kentucky
U.S.A.
The sales rep gave us all the paper work and eveyting need to file for our rebate. There was a time limit, so we sent in everything the following day. WE were told we should receive our rebate check within 6-8 weeks. Well....we are still waiting and it has been almost a year. We have called the store, the rebate center, management, and corporate several times and each time we are told that there must have been a mistake and out check would go right out.
Obviously, it has not. We have had no trouble with the computer, but we really need that rebate. WE would have bought a cheaper model if we were not told of this rebate.
What else can we do. I have copies of all the paperwork and even the rebate info, including time limits, numbers and everything. I copied everything before sending it in for rebate. I even still have the original flyer with the computer we have with the $200.00 mail-in rebate explained there too.
Thanks,
Lisa
Burlington, Kentucky
U.S.A.
1 Updates & Rebuttals
Bob
Bay Shore,New York,
U.S.A.
sounds like they are ripping people off
#2UPDATE EX-employee responds
Sat, April 26, 2008
if they arent going to honor it. file a legal claim against he company!!! i will tell you that circut city is starting to go down the drain. most of their investors pulled out, the ceo is phillip schoonover more incompetent than a chimp in a suit. i would just file a complaint with the attorney general of your state and with virginia where circut city's coporate office is in (richmond va). also consider never shopping there again. the people who now work there are so incompetent a 5th grader would know more about the products than their sales people bob longisland ny
