- Report: #16928
Complaint Review: Circuit City - Tampa Florida
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Author Not Confirmed
Why?
Circuit City
Store #571, Tampa, Fla. Tampa, 33619-2664 Florida, U.S.A.
Phone:
813-651-1300
Web:
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Circuit City ripoff deceptive company Tampa Florida
I purchase a computer from Circuit City on the 4th. of March, 2002. Had problems with Windows XP not being compatible with my relatively new scanner and digital camera installing. Many of the games wouldn't even load, all kinds of errors popped up. After nearly two weeks of flustration I decided to return it for a refund. Well, when we returned it to the store I was informed there was a 15% restocking charge of 94.50 not refundable. Let me tell you I came unglued and told the clerk it was a F------ ripoff. Bet they would like to pay that rediculous charge if Circuit City was on my side of the counter. Was fully intending to purchase a new digital camera instead and changed my mind about that.
I purchased a new computer package Hewlett Packard) from Circuit City in March of 1999 and found them to be okay at that time and purchased the extended service contact. Figuring I would stay with Hewlett Packard again being I wasn't replacing my monitor or printer, just to keep everything of the same company, was the only reason I again bought from Circuit City and Hewlett Packard.
Don't know how companies can charge such rediculious fees for nothing. I will probably never do business with Circuit City again, $94.50 is a lot of money to just throw away for nothing.
Janice
Frostproof, Florida
I purchased a new computer package Hewlett Packard) from Circuit City in March of 1999 and found them to be okay at that time and purchased the extended service contact. Figuring I would stay with Hewlett Packard again being I wasn't replacing my monitor or printer, just to keep everything of the same company, was the only reason I again bought from Circuit City and Hewlett Packard.
Don't know how companies can charge such rediculious fees for nothing. I will probably never do business with Circuit City again, $94.50 is a lot of money to just throw away for nothing.
Janice
Frostproof, Florida
1 Updates & Rebuttals
Russell
Fredericksburg,Virginia,
Thats your fault for not reading your recipt
#2UPDATE EX-employee responds
Sat, March 16, 2002
Thats your own fault for not reading the material that you were given at the time such as your reciept it clearly states that there is a 14 day return policy and a 15% restocking fee if the computer is returned regardless of the reason and you should of done your research before purchasing something with windows xp on it and to tell you another thing the 15% restocking is standard in the computer so not matter were you purchase one from if it is returned for any reason you'll be charged the fee sorry your to stupid to read
