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  • Report:  #197781

Complaint Review: Circuit City - Richmond Virginia

Reported By:
- Kalamazoo, Michigan,
Submitted:
Updated:

Circuit City
9950 Mayland Dr. Richmond, 23233 Virginia, U.S.A.
Phone:
800-251-2665
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Remember those recent Circuit City commercials showing customers in the return line advertising the company's easy return policy? Those days were short lived.

Circuit City charges restocking fees, has horrible customer service at the stores and at their corporate office. It's hard to get anywhere calling their 800 number. Let's cut through the red tape. Here is Circuit City's contact information:

Contact Circuit City

Circuit City

9950 Mayland Dr.

Richmond, VA 23233

Customer Service: 800-251-2665

Fax: 804-527-4164

John Milliron, Executive Response Supervisor

Phone: 800-251-2665

Fax: 804-934-3865

Mikele Ervin

Executive Response Specialist

Office of the Chairman, President, and CEO

Circuit City Stores

(804) 527-4000, ext. 3221

Mary Louise Roberts

Circuit City Legal Department

[email protected]

Anna Marie Henderson

Circuit City Legal Counsel

[email protected]

Fax: (804) 418-8248

File a complaint with the Better Business Bureau

www.bbb.org

File a complaint with your credit card company

File a complaint with your state's Attorney General's office

http://www.naag.org/ag/full_ag_table.php

File a complaint with Virginia's Attorney General's office. This is where Circuit City's corporate office is located.

www.oag.state.va.us

If Circuit City still does nothing, file charges in Small Claims Court.

Circuit City Telemarketing Calls

If you get a telephone call from 804-747-6434, it's probably a telemarketing call from Circuit City's Warranty Department. The address that the phone number is registered to is Circuit City Express, PO Box 42344, Richmond, VA 23242.

William

Kalamazoo, Michigan
U.S.A.


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