• Report:  #628

Complaint Review: Circuit City - Nationwide Nationwide

Reported By:
Sat, August 28, 1999

Circuit City
Nationwide, Nationwide, U.S.A.
Audio & Electronic Retail Stores
Tell us has your experience with this business or person been good? What's this?
My dishwasher just broke with only a few months of extended service protection left. A small pin hooking together the soap dispenser broke loose and the whole soap dispenser fell apart. I never have been able to find the pin or the spring that was part of the whole thing.

When a service man came to look at it he said it was due to

customer abuse and nothing would be covered. He also said that our rusting dish racks would not be covered either.

Why do they think I bought the extended service for in the first

place? We did not abuse it. When I brought that point up, the man said that normal wear and tear would not be covered either. Is this normal wear and tear? I dont think so! What a crock! If I choose to have them fix everything it would cost around $220.00

The dishwasher only cost about $350.00 to begin with and its only 2 1/2 years old. It is a Maytag. Its suppose to have been awsome. What to do now?

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