• Report:  #2511

Complaint Review: Circuit City - Naperville Illinois

Reported By:
- Naperville, IL,

Circuit City
Naperville, Illinois, U.S.A.
Tell us has your experience with this business or person been good? What's this?
Yesterday (6/21/00) I went into the Naperville IL Circuit City to purchase a DVD, Dogma, at the advertised price of $14.99. I was informed by the salesperson that this DVD was out of stock. I asked if I could get a rain-check and he said that rain-checks were not given for DVDs. I then talked with a manager and he said that there are no special orders for 'software'. He also said that I could check back with the store daily to see if the DVD had come in. If this is Circuit City's policy I can accept it, though I am disheartened. Just as an interesting addition, I went to Best Buy to see if they had the Dogma DVD and found that the price was $19.99. I talked to a salesperson telling him that Cicuit City was selling it for $14.99. His response was "Yeah, but they probably don't have any left." He obviously understands Circuit City's policys better than I do.

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