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  • Report:  #935294

Complaint Review: CIGNA/CITY OF HOUSTON TX - Houston Texas

Reported By:
getyafootoffmyneck - Houston, Texas, United States of America
Submitted:
Updated:

CIGNA/CITY OF HOUSTON TX
901 Bagby St., Houston, 77002 Texas, United States of America
Phone:
713.837.0311
Web:
http://www.cityofhoustontx.gov/mayor
Tell us has your experience with this business or person been good? What's this?
City of Houston, TX Mayor Parker and Counsel Members have entered into a contract with CIGNA Helath Insurance Co. which takes away consumers and city employees right to choose where we have our prescriptions filled.

CIGNA and the City of Houston give the employees (current and retired) three choices: Target Stores, HEB Grocery stores or 90 day supply through CIGNA Pharmacy.

This is outrageous and, I believe, an infringement of our rights to do business where we please.

Congressional Representative Sheila Jackson Lee's Houston and Washington DC, office's have been notified and a complaint has been filed. So far I have had no response although they do assure they are working on it.

Mayor's office is never available. CIGNA representatives have informed me that if I don't like the rules, too bad.  They actually said, "Too bad."   They also said, "Write a letter to the Arizona office if you don't like it."

This is very suspicious in that Target and HEB are given an advantage over locally owned Pharmacies that I prefer to do business with. I never shop at Target and I do not like the dirty stores of HEB. If the  are unable to keep their grocery store shelves free of dirt and bugs along with dust, what could they mix up with Prescribed Medications.

CIGNA makes money when they force you to buy in bulk from their wholly owned Pharmacy and what I pay in premiums for an "Open Access" plan more than pays for their bonuses.

I should have the right (and I know I do) to purchase my Prescription Medications from a Pharmacy where I am known. Where my health history is important to my Pharmacist and where I am not just another Rx number!


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