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  • Report:  #670565

Complaint Review: Chrysler Financial - Roanoke Texas

Reported By:
Daniel Jennings - Taylor, Michigan, United States of America
Submitted:
Updated:

Chrysler Financial
P.O Box 1622 Roanoke, 76262 Texas, United States of America
Phone:
800 556 8172
Web:
cf.com
Categories:
Tell us has your experience with this business or person been good? What's this?
On July,28,2010 Chrysler Financial had my vehicle repossessed. I have been a loyal customer to this company for more than twenty years. I am retired Chrysler Employee. I was 5 payments away from my lease maturity. I was not given an opportunity to finish my lease term.

On October 8, 2007 I leased a Chrysler 300 Limited for a 39 month term. On December 31, 2007 my younger brother suffered a stroke and heart attack. This event changed my life as well as his. I became his primary caregiver. I gave up my home and moved into a larger home with two other family members to help care for my brother. i was the only person there whom had dependable transpotation and an income.

On February 8, 2008 i also leased a 2008 Chrysler Sebring with my daughter as the co-signer. my intention was to use my employee discount to help her get this vehicle in her name. Chrysler Finincial would not approve her. She was a manager at Walgreen's. she had been working steady for more than 4 years at that time. We were pressed. Her car had broken down. On a couple of occassions her employees and customers were locked out of the store because she did not have reliable transportation to get there on time.

I needed her to be there to help with my brother as he needed 24 hour monitoring. Chrysler Financial approved a 36 month lease with her as the co-signer. Against my better judment I agreed to go with the deal as her being a co-signer instead of the principal on the 2008 sebring.

My monthly pension is $2167.00 My monthly lease paymeny on the Chrysler 300 was $561.99 My monthly insurance for the 300 was $359.00 The monthly lease payment for the 2008 sebring is $315.00 The monthly insurance payment was around $300.00.

Please Examine Chrysler Financial lending practices.

These vehicles were in my name making me contractually responsible for more than $1500. 00 a month out of a $2167.00 a month pension.  I know I was in over my head and this situation was a recipe for disaster. I truily felt as I watched the news of Chrysler having a rough time that our patronizing the company could help make a positive difference.  It's ok if they need held.  I had gone more than 2 years and was not late with a payment.

I was one payment and a $143.00 late fee down when my vehicle was repossessed. I promised to pay any past due and all current charges within 3 days before my vehicle was taken. My pleas were ignored.  The 2008 sebring my daughter drives she was morally responsible for the payment. she was late 15 times past 30 days.  I was late twice and they were paid the month my car was repossessed.  There is a consistent patern with Chrysler Financial repossessing my vehicles after I invested thousands of dollars into these vehicles.

Please ask Chrysler Financial to explain how a $25,000.00 1995 Dodge Caravan That I purchased using a $3.000 trade in and a $3,000. down payment plus an employee discount that shoulh have net this vehicle sale price near $17,500. end up costing more than $42,000.  I was charged more than $600.a month for thie vehicle. I never rode in this vehicle. My ex-wife drove this car. it was repossessed and thousands of dollars was charged to me.  I was already driving a 1994 LHS I had leased from Chrysler Financial. I was on permanent disiablity leave whne I was approved for this rediculious transaction. I lost this vehicle too.

Chrysler Financial Repossessed a 1989 new yorker from me. I was working with chrysler motors at that time. I was on payroll deduction for my loan payments and I had liability insurance to cover me if i became unable to work. They took this vehicle for 1 late payment even though i was coved for liability insurance. I had filed a claim but it must have been lost in the mail.

Everytime I deal with Chrysler I lose.

They leave me stranded and thousands of dollars in debt with them. They label me a deadbeat. I aws never 4 or five payments behind or 3.

Someone please take a very close look at this company. Their lending practices and collection procedures.



3 Updates & Rebuttals

Brett

vancouver,
Washington,
U.S.A.
Lending

#2Consumer Comment

Tue, December 28, 2010

I used to work in auto lending at a credit union. The amount of your montly payments were $876.99 that you were suppose to pay Chrysler. Even though you are required to have insurance on your vehicle, those montly amounts are not factored into what Chrysler will lend you. The company will look at your oustanding debt (I.E credit cards, mortgage or rent, secured loan) but insurance is usually not a factor that a lending company will look at when deciding if they will approve a loan. I noticed that you said that these were leased vehicles and I never worked with a lease but I do not think that a company would approve a loan at 70% debt to income ratio because the chances of you repaying them would not be to great and without the insurance your debt to income ratio (based only on the car payments and not the other factors that I mentioned above) would be 40% which is a good debt to income ratio when deciding to lend a person money.


Flynrider

Phoenix,
Arizona,
USA
What did you expect?

#3Consumer Comment

Mon, December 13, 2010

I count 4 repos from Chrysler in your report.   By now I'd have thought you'd have this figured out.

"The 2008 sebring my daughter drives she was morally responsible for the payment. she was late 15 times past 30 days. I was late twice and they were paid the month my car was repossessed. "

As you were the principle on both of these cars, that adds up to a generally poor record of repayment in your name.  Though your daughter was morally responsible, you were financially responsible for making sure the payments were made.  

"Please Examine Chrysler Financial lending practices. These vehicles were in my name making me contractually responsible for more than $1500. 00 a month out of a $2167.00 a month pension. "

That's just a cop out.  You're saying that you willingly agreed to lease these vehicles, but now it's Chryslers fault because they should have known you couldn't afford it?   Chrysler is not your mother nor your accountant.  It is not their job to figure out if you can afford something.   Apparently, the payments were being made for a couple of years, so how did that happen?

In all, I doubt that you would have had a different experience with GMAC or any other lender.   The problem is one of financial management, not predatory lending.  Your post indicates a general lack of attention where your obligations are concerned.  Lenders, especially these days, are not kind to those who appear to take these obligations lightly.

 

 


Jim

Orlando,
Florida,
USA
You'd Loose With Any Lender

#4Consumer Comment

Mon, December 13, 2010

You freely admitted you have a rap sheet of repo's. The repo process is turned on by someone not making their payments on time. You didn't make your payments on time. They repoed...not once but several times. If you want to stop `oosing as you term it, the simple solution is to pay your bills on time.

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